M
Malinda Michaud
******@********.***
Inwood, WV 25428
SUMMARY
Results-driven professional effective in implementing positive change while overseeing multiple tasks. A team player with great time management and organizational skills. Pursuing a Claims Analyst position with an established company.
SKILLS
File and Record Management
Verbal and Written Communication
Conflict Resolution
Claims Processing
EXPERIENCE
Claims Analyst
Ashburn, VA
National Association Of Letter Carriers Health Benefit Plan/ Mar 2004 to Current
Followed all company procedures to keep data confidential.
Gathered proper documentation and data to prepare claims for submission.
Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
Data Entry Clerk
Martinsburg, WV
Verizon/ Nov 2003 to Mar 2004
Proofread and edited documents to correct errors.
Exceeded quality goals to support team productivity.
Identified and corrected data entry errors to prevent duplication across systems.
Claims Analyst
Andover, MA
Unicare Health Insurance/ Jan 2000 to May 2003
Followed all company procedures to keep data confidential.
Gathered proper documentation and data to prepare claims for submission.
Reviewed coverage determinations, investigated and evaluated claims and negotiated settlements.
Built lasting relationships with clients and employees to underpin successful claims activities.
EDUCATION AND TRAINING
Associate Degree : Business Science
Castle College Jun 1998
Windham, NH
High School Diploma
Lawrence High School Jun 1996
Lawrence, MA