Data Entry Customer Service
Resume:
Tabatha Painter
Professional Summary
Well-organized offering expertise in patient data and updating charts. Highly familiar with ethical, legal and administrative requirements of the healthcare system. Customer service oriented, Administrative skilled in greeting patients/customers, Scheduling appointments and preparing charts. Have the ability to readily adapt to changing environments and demands. Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player
Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Skills
Data entry Insurance and Collections Procedures
Review records Prepare reports
Procedure coding Customer service
HIPAA compliance Maintain patient confidentiality
Insurance billing Verbal communication
Customer relations Attention to detail
Problem-solving Multitasking
Documentation File updating
Experience
Medical Records Tech
Novant Health Kernersville Medical Center - Kernersville, NC Data entry, Records request, Answer phones, File organization, Separated and Prepped charts for scanning into electronic medical record. Scanned charts into patient's record, Quality check analysis, Reconciliation. Charts included ER, Inpatient, Outpatient, Observation, Surgery, Hospital procedures charts, Medical records destruction log. Chart audits. Kept all files secure and confidential to protect the patients and comply with HIPAA and internal requirements.
Explained charges to patients and collected payments. Maintained a well-organized and efficient medical records system, quickly filing and retrieving files for clinical team members.
Maintained and updated files and records to support efficient operations. Filed records to keep system efficient and information organized. Switch Board, Scheduler, Dictation, Medical Records Tech Carolina Urological Associates - Winston-Salem, NC Assisted in all areas of administrative work, Data Entry, Receptionist duties, Answering multi- line phones, Scheduling and Rescheduling appointments, Taking triage calls and delivering to 463 Hopkins Rd, Kernersville, NC 27284
Ph: 336-***-****
**********@*****.***
May 2004 - Oct 2005
Jan 2003 - Mar 2004
triage nurse, Filing charts, pulling charts for patient appointments, Preparing charts and making new charts for patients upcoming appointment. Records request, Scanning patient's records into electronic medical record. Downloaded and Printed physician's office notes. Has them sign off on notes and then scanned into patient's chart. Chart audits for insurance purposes. Posted patient's records and test results in database for physician to review and sign off.
Compiled maintenance records, documentation and other files to keep records current. Updated records with current information for effective business recordkeeping. Supported operations by completing assignments with strong focus on quality and performance.
Met targets consistently by working hard and with strong attention to detail. Human Resources Assistant
Baptist Hospital Homecare - Winston-Salem, NC
Data entry, Conducted new employee orientation and paperwork, Conducted employee interviews, Assisted in job fairs for new employee hires, Assisted in all areas of administrative work, Receptionist duties, File organization, answering multi-line phones, Organized and maintained paper records and served as HRIS super-user and support for staff.
Performed file audits to verify collection of required employee documentation. Responded to basic HR questions from managers and employees regarding personnel practices, labor laws, health insurance, retirement, workers' compensation, recruiting, time off, and training.
Planned and organized new employee wellness initiative to improve long-term retention. Ordered office supplies, maintained department equipment, sorted and distributed mail, and performed other administrative support functions. Maintained updated personnel files, HR database records, grievance documentation, performance evaluations, and disciplinary actions. Supported efforts to recruit and hire staff, including posting advertisements, pre-screening and interviewing applicants, completing reference checks, and orienting new employees.
Maintained accurate and current employment records for all positions and team members.
Organized background checks and drug screening processes. Receptionist
Sentinel OB-GYN - Camden, SC
Assisted in all areas of administrative work. Data entry, Receptionist duties, Scheduled and rescheduled appointments, Prepared new patient charts, Fi le organization, Pulled charts daily for upcoming appointments, Checked in and Out patient's, Maintained patient records, Pulled and Filed charts, Reviewed and explained insurance plans to patient to guarantee full understanding of payment policies and procedures. Insurance verification, Accounts payable and Receivable, Scheduled surgeries and booked operating rooms. Updated patient accounts and information on a daily basis, Managed incoming and outgoing calls. Greeted every patient and an immediate offer of knowledgeable assistance. Met targets consistently by working hard and with strong attention to detail. Sep 1999 - Apr 2002
Mar 2014
Nov 2012
Aug 2012
Jan 2012
Filed records to keep system efficient and information organized. Stocking, Cashier, Customer Service, Kids Club Manager Kroger's Grocery Store - Columbia, SC
Broke down trucks to get products to right location, stocked shelves with new products, rotated inventory, Took inventory, Cashier Duties, Customer Service Desk Duties, Data Entry, Answering phones, Helping customer find items they are looking for, Cleaning, Performed store opening duties, including counting cash drawers and checking all equipment for proper function. Watched children in kids club room while parents shopped for groceries, school tours of store.
Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
Returned non-purchased products to shelves and performed general merchandising functions.
Education
Certificate : Veterinary Assistant
Piedmont Community College - Winston-Salem, NC
Certificate : CPT and ICD-9 Coding Classes
Forsyth Tech - Winston-Salem, NC
Certificate : Advanced Medical Terminology, Health Information Forsyth Tech - Winston-Salem, NC
Certificate : Pharmacy Tech
Forsyth Tech - Winston -Salem, NC
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