Customer Service Billing Specialist

iv [RIS MANGANO

ee meer eth)

***********@******.*** / 303-***-****

SKILLS

© — Computer skills * Critical thinking

* Customer service * Flexible

© — Organizational skills © Decision-making

EXPERIENCE

Histology/Grossing Pathology Technician / Kaiser Permenente - Denver, CO 08/2007 - 07/2021

* — Collaborated with pathologists to further examine abnormal cell structures and support diagnostic efforts.

© — Supported work of pathologists by cutting, staining and mounting tissues samples for analysis.

© Performed and or a

isted with pathologists in dissection with a full list of surgical specimens

* — Followed laboratory guidelines for handling biological specimens.

© Prepared, processed and analyzed patient tissue with accordance to policy guidelines.

Medical Coding and Billing Specialist / E.M.M.A - Arcadia, CA 10/1999 - 03/2007

* — Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols

and third-party billing requirements

* Maintained updated knowledge of coding requirements, which included continuing education and certification

renewal

* — Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding

purposes.

* Communicated with healthcare personnel, including practitioners to promote accuracy.

* Reviewed account information to confirm patient and insurance information is accurate and complete

* — Carefully coded disease and injury diagnoses, acuity of care and procedures in inpatient setting

* — Coded medical observations and professional services delivered for each patient.

EMT / East Valley Community Hospital - Glendora, CA 06/1997 - 05/2004

* Assessed emergency situations and prioritized medical care for patients

* Rendered direct patient care by stabilizing patients and determining course of action based on triage.

* — Monitored patients from scene to hospital transfer while conducting in-transit care.

* Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit

drugs

EDUCATION AND TRAINING

Associate of Science: LPN 12/2015

Pickens Technical College - Aurora, CO

Some College (No Degree): CNA 08/2007

Denver School of Nursing - Denver, CO

Associate of Science: Histology 05/2005

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