Active Directory Desktop Support
Resume:
Reginald J. Evans - Systems Engineer
Rolling Hills Estates, CA 90274
**********@*****.***
Systems Engineer/Administrator
Proven Technical and Management Expertise/Career spanning over 12 years
Visionary, goal oriented, technically well-rounded and business-astute Systems Engineer/Administrator; with a pioneering career reflecting strong leadership qualification coupled with ‘hands-on’ IS and networking expertise. Experienced professional at planning, crisis prevention, crisis management, trouble-shooting and problem-solving. Maintain focus on formulating and implementing technology business solutions to meet a diversity of needs in an ever evolving market. Experienced in web services (SaaS), testing and production, environments. Recently utilize IT infrastructure virtualization in general, and VMware in particular, to help produce compelling savings both in capital expenditure (by increasing server utilization from approximately 15% to 85%) and operating expenses (by reducing the number of boxes on the floor and therefore power and cooling costs), while extending the life of data centers by cutting the demand on floor space and other limited resources. Business savvy, selected among the nation’s leading entrepreneurs to attend USC’s prestigious school of business. Experienced in legal, production, entertainment and manufacturing fields.
IT Strategic Planning / Security/Disaster Planning / Business Solutions
Team Building / Project Management / Vendor Relations
EDUCATION
University of Southern California (USC), 2006
Marshall School of Business, Lloyd Greif Center for Entrepreneurial
Business Management, Accounting and Branding
University of California Los Angeles (UCLA), 2005
Effective Writing
California State University at Los Angeles (CSLA), 1979
Business Administration & Computer Science
CERTIFICATION
Cisco Certified Network Associate (CCNA)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Professional plus Internet (MCP+I)
Microsoft Office User Specialist (MOUS) Master
TECHNICAL SKILLS
Connectivity & Hardware: Cisco 2500, 2600, 3500, Catalyst 1900, 2900, 4500, IBM, HP, DELL, MPLS, Firewalls, GMS SonicWall, Watchguard, Intermapper, Routers, Switches, Wireless, Ethernet, Fast Ethernet, Cable/DSL Modem, Analog Dialup, VoIP system running Asterisk/FreePBX
Database / Programming: SQL Server, SQL, T-SQL, Access, Visual Basic (VB)
Protocols: TCP, IP, ICMP, NetBEUI, PPP, NFS, NetBIOS, VLAN, WLAN, 802.11x, 802.1x, NAT, VPN, FTP, Ethernet, IEEE 802.11, IEEE 802.16, LLDP, PPP, PPTP, MPLS, EIGRP, ICMP, IGRP, IPv4, IPSec, SMB, POP3, SSH, SOAP
OS & Enterprise Apps: Windows NT/2000/2003/2008Server, Active Directory, Microsoft Small Business Server 2003 and 2011, Exchange Server, MacOS, VMWare, VMWare ESX/ESXi 3.5/4.0/4.1, Symantec Backup Exec, Trend Micro Antivirus, Symantec Antivirus, MSForeFront, ISA firewall, Proxy Server, Ubuntu/ Linux, Terminal Server, Novell
Technologies: RAID, UPS, Server HA, Active Directory, DNS, WINS, DHCP, RIS, SAN, Remote Desktop, IIS, Touch Screens, Dexis, Gendex Pan/Ceph.
Professional Experience
Senior Network Administrator, Western Dental Services, Orange, CA. (2007 - 2011)
Upgraded and replaced obsolete technologies at this world-class dental health care organization with 1,000 corporate users and more than 5000 users in 240 remote locations. Implemented Windows NT4.0 to Windows 2008 to migration; supported and maintained Active Directory. Worked closely with a tier-1&2 Help Desk and Tier 3 Tech Support teams to create and maintain over 200 physical and virtual servers. Scope of position was expansive and included design, engineering, programming, scripting, support, training, installation and administration for:
- Active Directory - PC Desktop Systems
- LAN/WAN Network Services - UNIX/Linux OS
- Cisco Routers, Switches - Database Administration
- FTP/SFTP - Programming Support
- MPLS installation - Shell Scripting
- SSL-VPN Administration - ForeFront
Spearheaded script automation of Active Directory, DNS, Storage and SQL databases.
Implemented and supported the transition from outdated organization-wide and departmental technologies to highly functional streamlined and cost-effective (physical/virtual) client server technologies and business solutions that have dramatically improved efficiency, decreased expenses and optimized data integrity and safety. Mentored and gently-guided junior staff on industry best-practices relating to architecture and security while maximizing the efficiency. NT4.0 Upgrade, ESX/ESXi installation and configuration, physical and virtual server installation and administration, storage, SQL, touch-screen development and implementation, GMS configuration and administration, Sonicwall configuration and administration, Forefront administration, Altirius and Dameware administration, Cygwin to IPSwitch SFTP migration, desktop, firewall, WMI, Powershell, internal and external programs, website, SQL, packet analyzing, network restructuring, Nic teaming, switch installations, LAN and WAN troubleshooting.
Technologies:
• VMWare ESX 3.5/4.0/4.1, vSphere, vCenter, Virtual Machines,
• Storage, LUNs, SAN, NETApp,
• Designed, implemented and maintained Windows NT, Windows 2000, 2003, 2008 Peer-To-Peer, and Netware LAN/WAN environment with over 6000 users.
• Web services, Web Proxy, Internet traffic monitoring
• DNS, WINS, DHCP, IIS, Group Policies
• VPN and SSLVPN
• MPLS, VOiP, PoE
• SQL Server administration, query optimization, performance tuning, network configuration, database configuration, mirroring, monitoring, clustering, writing advanced stored procedures and RAID configurations.
• Disaster recovery
• Installed and maintained HP and Citrix thin clients; implemented Win-Terminal as well as software based Citrix clients.
• Symantec Backup Exec installation and administration
• Installed and maintained SFTP/FTP severs utilizing IPSwitch and Cygwin
• Responsible for configuration and administration of Sonicwall Firewalls in remote offices.
• Utilized High Availability (HA) disk mirroring, redundant network, and vMotion fault tolerance.
• Enterprise system management administration using Altiris and Dameware to centralized interface for remote management of Windows servers and workstations.
• Utilized MSForeFront, Websurf and SonicWall Global Management System to control traffic (240 sites)
• Installation and administration of wireless office and corporate networks
• Installation and administration of wireless office printing solutions.
• Scripting: VBScript, WMI, WSH and Windows Powershell to manage Active Directory, Windows personal computers and servers, both locally and remotely
Senior Network Administrator, Kedren Mental Health, Los Angeles, CA. (2005 - 2006),
Project Management: Performed extensive network infrastructure discovery, server architecture layout, design and end-user workflow. Exchange Server, Active Directory services, DNS/DHCP/WINS, Rebuilt/replaced all back-end servers handling network services, applications, file and print, and storage. Subsequently, I moved all applications to a clean and secure set of robust servers on top of a new Active Directory Domain, Implemented Active Directory policies pushed to server and end-user computers, ensuring security, compliance and functionality. Created network monitoring solution, where all routers/switches, servers/services, WAP's and printers are monitored for failure 24/7. Configured and maintained Data Protection Manager as a alternative backup solution.
Technologies:
• Redesigned, implemented and maintained Windows servers, Peer-To-Peer, and LAN/WAN environment with over 350 users.
• Cisco, Flowpoint, Netopia, SMC, 3COM and Linksys router installation, configuration and troubleshooting Cisco PIX, Watchguard firewall configuration and troubleshooting.
• Switch/hub configuration and troubleshooting.
• Active Directory configuration, DNS, WINS, DHCP, IIS, Group Policies and VPN support.
• Installed, maintained and performed disaster recovery of Microsoft Exchange mail servers including OWA and support for email clients such as Outlook 2000/2002.
• SQL Server 2000 design, administration and support.
• Installed and maintained Citrix thin clients and implemented Win-Terminal as well as software based Citrix clients.
• PC/Desktop support including software and hardware troubleshooting/maintenance.
• Network and stand alone printer installation, configuration, and troubleshooting.
• Performed security audits for clients and made recommendations.
Technical and Applications Trainer, Digital Learning Institute, Torrance, CA. (2004 - 2005)
• UCLA (Oliveview) and California State University Fullerton (CFEM) trained student to design, implement and maintain Windows 2000 networks, Peer-To-Peer.
• Trained students on Windows 2000 and 2003 networks domain installation and configuration, DNS, WINS, DHCP, IIS, group policies and VPN support.
• Trained students to design administer and support SQL Server 2000.
• Installation training for Microsoft Exchange mail servers and support for email clients such as Outlook 97/98/2000.
• Trained students on PC/Desktop support including software and hardware troubleshooting/maintenance. Switch/hub installation, configuration, and troubleshooting.
• Network and stand alone printer/plotter installation, configuration, and troubleshooting.
• Assisted other team members with difficult problems on an as-needed basis.
Western Region Corporate Trainer/Technical and Apps Trainer, CompUSA (2000 - 2004)
• Trained corporate and government sales team on inventory, supply chain, planning, strategy, research, documentation, and point of sales techniques.
• Strategically developed corporate resolutions with quantitative and qualitative business analysis.
• Microsoft Certified Office Master (MCOM), trained students on database, spreadsheet, word processing, presentation, publishing, web development and other applications.
• Microsoft Certified Engineer trained team members on Server 2000, TCP/IP, DHCP, DNS, RRAS and other network related technologies.
Certified Microsoft Technical Trainer, New Horizons Computer Centers (1997- 2000)
• Trained students on Windows 2000 and 2003 networks domain installation and configuration, DNS, WINS, DHCP, IIS, group policies and VPN support.
• Trained students to design administer and support SQL Server 2000.
• Installation training for Microsoft Exchange mail servers and support for email clients such as Outlook 97/98/2000.
• Trained students on PC/Desktop support including software and hardware troubleshooting/maintenance. Switch/hub installation, configuration, and troubleshooting.
• Network and stand alone printer/plotter installation, configuration, and troubleshooting.
• Assisted other team members with difficult problems on an as-needed basis.
Network Administrator/Manager, American Cellular (1996 - 1998)
• Marketing and Sales Manager
• Managed and trained phone and sales staff
• Set up, troubleshoot, and repair IBM, AST, COMPAQ, and “clone” PC’s for the company’s outside sales offices.
• Installed and configured software on company PC’s.
• Installed and maintained Microsoft Windows NT (server) based local area network using thin-coax ethernet for 20 workstations for the corporate office.
Desktop/Network Support Engineer/Manager, McNeill Insurance (1993 - 1996)
• Management, Hiring and Training
• Assisted in major network infrastructure upgrade including server and desktop upgrades and installation.
• Managed and trained staff with desktop client issues on an as need basis.
Technical Marketing Manager, Econo-Med (Wang Systems) (1989 - 1993)
• Designed installed and trained on custom software for physicians and medical clinics.
• Programmer
• Marketing and Sales
Insurance Broker / Manager, Evans and Assoc. (1985 - 1989)
• Executive management and sales for various insurance corporations.
• Recruited, trained and managed over 21 agents and brokers.
Assistant Branch Manager, Transamerica (1979 - 1985)
• Top salesman and Assistant Branch Manager for Transamerica Occidental Corporation.
• Double sales volume while managing twenty two insurance agents and brokers. Products included life, health, tax shelters and investments.
• Marketing and Sales Training
Contact this candidate