(otal Riana) Cela

* ***-****.***

Jennifer Muniz

Objective ‘Seeking a position in a successful office that would provide motivation,

challenge and personal growth opportunities.

Experience 2007-Present Cleveland Clinic Florida Weston, FL

Office Coordinator, Allergy Department

* Maintain practice for two physicians, including the Chairman of the

Department; including arranging meetings and coordinating their

calendars.

* Responsible for answering 3-line phone.

* Responsible for scheduling and rescheduling appointments for the

practice.

* Point-person for the day to day functions of the practice, including

managing phone calls and patient needs through the electronic medical

record system,

* Verify insurance and reconcile charge tickets on a daily basis.

= Obtain authorizations and benefits for patient care.

2003-2004 Optical World Miami, Florida

Optician, Front Desk

= Tasks included, but are not limited to, insurance verification for HMO,

PPO, and co-pays.

= Answered multiple phone lines, scheduled and confirmed appointments

Implemented training course for new recruits — speeding profitability

= Sales, frame adjustments, seg height for bifocal prescriptions, dispensed

glasses and contact lenses

= Data entry, fling, prepare patient records, C.L. training, and inventory

2003-2003 For Eyes Miami Lakes, Florida

Optician, Front Desk

= Sales, frame adjustments, seg height for bifocal prescriptions also

neutralized prescriptions by use of lensometer.

= Answered phones, scheduled appointments.

= Dispensed glasses and contact lenses

2002-2003 Eye Optics Of Aventura Aventura, Florida

Front Desk Receptionist

* Answered phones, scheduled and confirmed appointments

= Dealt with insurance providers regarding eligibility and benefits.

® Adjustment of frames and contact lens training

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