Food and beverag Management
Resume:
Jackline Juma
Skills
●Writing skills
●Patience
●Empathy
●Willingness to learn
●Attentiveness
●Friendliness
●Timeliness
●Open-minded
●Persuasiveness
Experience
February-2014 - April 2020 Server, Fairmont the Norfolk, Nairobi
●Greeting guests and welcoming them inside the restaurant.
●Menu presenting and answering questions about cuisine.
●Recommending wines and other drink orders.
●Taking customers’ orders and posting to kitchen staff.
●Service of food and beverages.
●Checking back on guests.
●Prepare bills and collect payments from guests.
●Resetting the table after guests have left.
January 2011 - February 2013 Casual server, Fairmont, the Norfolk, Nairobi
● Worked as a server in the banquet department.
●Worked as food and beverage server at an all-dining restaurant.
January 2010 - November 2010 - Clerk
Worked as a voter registration clerk for the government of Kenya
●Organizing poll place before the polls begin.
●Ensuring qualified voters are allowed to vote.
●Answering voter’s questions.
●Providing instructions and assistance to voters
●Interpreter for voters who speak a language other than English.
●Obtaining results after the polls and closing the place.
June 2009 - November 2009 Trainee, Mombasa Beach Hotel.
●Food and Beverage Production
●Food and Beverage Service.
●Stock Taking and Control.
●And any other duties as directed by Management.
Education
January 2012 - April 2013 Diploma in Technical Education in Food and Beverage Management and the subjects studied were:
●Sociology
●Psychology
●Curriculum Development.
●Computer Applications.
●Food and Beverage theory and practicals.
●Research Methods
●Entrepreneurship.
January 2007- November 2009 Diploma in Food and Beverage Management
●Food and beverage production
●Food and beverage service and sales
●Principles of Accounts
●Principles and practice management
●Food and Beverage Control
●Computer Applications
●Social Studies
●Catering Law
●First Aid and Home Nursing
●Diet Therapy
●Principles of Marketing
●Communication Skills
●Entrepreneurship
January 2002 - November 2005 C+ in Secondary Education, Nyakach Secondary School and scored.
REFEREES
1.MR.JD OKOTH
Head of Institutional Management Department
Kenya Technical Training Institute
P.O Box 446**-***** Nairobi
Tel No. +254*********
2.AMELIA CHODHA
Supervisor, Fairmont, the Norfolk
Tel No.+254*********
Nairobi
Email ******.******@********.***
3.CHRISTINE CHEMOSIT
Manager, Sankara Hotel
Tel No.+254*********
Email:christinechemosit@gmail.
***************@*****.***
Nairobi, Kenya
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