Customer Service Financial Specialist

Timothy C. Trice

**** ******* ***** **. **** Allen, VA 23060

*******.*********@*******.*** 804-***-****

Objective

To obtain a position in Sales and Marketing that will utilize my skill sets.

Qualifications

I have twenty years of sales and sales management experience in a variety of settings. Through these experiences, I have continued to develop skills in customer service to best serve my clients as well as meet and exceed company goals.

Experience

Patient Advisor Men’s Wellness Centers, January 2018-March 2020

* Responsible for advising Patients on treatment options after meeting with our

Doctors and receiving their diagnosis.

* Advise Patients of the cost of treatment options.

* Decide with Patients the best form of financing their treatment plan.

* Submit proper financing applications.

* Complete proper sales reports and submit on a daily basis.

* Perform other office duties including scheduling Patient appointments and

Aiding Patient Coordinators when needed.

Direct Sales Representative, January 2012 – Present

Comcast Cable Corporation, Richmond, Virginia

Responsible for residential sales of video, high speed internet, phone and Xfinity Home

Utilize effective customer service strategies to develop rapport, evaluate individual customer needs and make appropriate recommendations of Comcast products and services

Work as a member of a team to reach goals and communicate regularly with supervisor regarding tasks and projects

Sales Consultant, January 2010 – January 2011

Bluegreen Resorts, Ashland, Virginia

Sold timeshare vacation packages in a retail store environment

Rapidly promoted to management position to hire, train and recruit new sales representatives

Event Supervisor, March 2010 – December 2010

Strawberry Street Concessions, Richmond, Virginia

Responsible for all aspects of outside concession sales including set-ups and takedowns, marketing, food service and employee management

Assisted to increase overall sales through diligent and dedicated work ethic and interpersonal skills

Financial Specialist, April 2003 – December 2009

Wachovia Bank, Richmond, Virginia

Managed a $90 million book of business for personal and business clients

Proactively called existing clients, as well as cold calls to non-clients, for sales and marketing purposes to increase revenue flow

Provided a broad base of services including deposit-based, credit, investment and fee-based services

Developed and maintained relationships with Wachovia partners to maximize sales and profitability

Met and exceeded goals to double book size during employment

Insurance Sales Manager, November 1991 – April 2003

AIG/American General, Richmond, Virginia

Recruited, hired, trained and supervised sales representatives

Responsible for joint and personal production as well as conducting District Sales Meetings and off-site seminars

Exceeded sales goals, resulting in numerous company awards and six Annual Convention trips

Education

Over the past twenty years I have taken numerous industry and college classes related to business and sales.

Virginia Commonwealth University

Richmond, Virginia

Studied Business

References Available Upon Request

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