Customer Service Purchasing Agent

Clara Victoria Massaline - MBA

*** **** *****, ***** 407-***-**** *******@*****.***

Objective

To obtain a Remote Work at Home position in Customer Service or other Business Administration opportunity.

Education

University Of Phoenix 2000 MBA

Rollins College – 1985 BS in Business Administration / Accounting

Experience

Senior Purchasing Agent – ABB Inc. 2007 -2017

Senior Buyer responsible for High Dollar Electronic and other components as required by the company.

Responsible for several key Vendors – contracts and managing the commodities

Customer Contacts and visits to plants to view operations, ensure quality of their product and their ability to meet our needs

Maintained Inventory of several commodities critical to our operations

Place purchase orders and manage and insure payments to the vendors

Accounting / Payroll 1985 - 2007

Responsible for managing various general accounting ledger accounts

Assisted Accounts Payable Department when needed

Handled Payrolls for 300 plus Employees -

Weekly - for hourly employees

Semi-Monthly - for salaried employees

Assembler - 1978 - 1985

Assembling and Wiring Electrical Units per a blue print

Assisted with Inventory Management

Skills & Abilities

Microsoft Office

Word, Excel, Access

Slack and various interoffice communication programs

Customer contact and resolutions - Both internal and External

Basic Computer skills

Telephone and interpersonal skills

Brief training in Remote Customer Service

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