Ayana Garvey Flushing, NY *****
*****.******@*****.*** 646-***-****
PROFESSIONAL PROFILE
A detail-oriented and self-motivated property management professional, with over 4 years of experience; and focusing on implementing strategic plans for property enhancement, as well as overseeing day-to-day operations with client properties.
EDUCATION & QUALIFICATIONS
Lehman College, Bronx, NY Completed: January 2014
Bachelors of Business Administration in Marketing
Minor: Psychology
Software Proficiency: Microsoft Office Suite, Windows, Mac, Yardi, MDS. CORE COMPETENCIES
● Excellent Customer and Communication skills
● Generating contract agreements for 3rd party contractors
● Scheduling and coordinating activities in complex building systems
● Key interface to higher level property management staff and building activities WORK EXPERIENCE
Charles H. Greenthal, Long Island City, NY October 2019 - December 2020 Assistant Property Manager
● Assisted Property Managers to generate financial reports for monthly and annual board meetings.
● Corresponded with shareholders and owners via phone or email about maintenance issues, financial inquiries or alterations to be conducted within their unit.
● Generated letters, notices and memos to owners and shareholders pertaining to meetings, budgets and building maintenance.
● Reviewed and approved alteration agreements and event agreements alongside board members.
● Processed check requests for payments and refunds via RapidPay and KissFlow. Trion Real Estate Management, Yonkers, NY July 2018 – October 2019 Assistant Property Manager
● Established standardized system to generate various reports that has resulted in efficient meetings with board members and updates to over 200 tenants/shareholders to keep them up to date with daily activities.
● Managed priorities and schedules for superintendents and internal staff for customer satisfaction.
● Coordinate meetings between vendors, owners, shareholders and tenants to achieve common objectives for the building systems.
● Coordinated annual boiler and elevator inspections to mitigate complaints, penalties and shut downs within buildings.
● Attracted new tenants/shareholders by advertising vacancies; obtaining referrals from current tenants; explaining benefits of location and services and showing units. GFB Management/Savoy Park, New York, NY Sept 2015 – June 2018 Assistant Property Manager
● Maintained building systems by contracting maintenance services; pest control, landscaping, and repairs.
● Used ticketing system to capture tenant complaints, repairs, and other daily happenings at the complexes to ensure it was being tracked for trends and record keeping.
● Educated tenants on Energy Efficiency Programs offered by the management team.
● Mentored and managed newly hired staff to harvest a cohesive work dynamic.
● Managed office and building materials to be distributed among buildings.