Personal Assistant Customer Service

Annetta Yates

*** ****** ***** *****

Newnan, GA 30263

Cell: 404-***-****

E-Mail: **********@*****.***

Summary

Highly motivated Team Player with a winning attitude. I am focused on using my skill set to benefit my long term, high standard career goals. I am an Industry professional with a "get it done" attitude and will be a professional asset.

Accomplishments

Employee of the Year 2009 for Michael's

Attended John Maxwell’s Leadership Conference 2015

Experience

March 2021 – Present

The Claiborne at Newnan Lakes Newnan, GA

House Keeping Supervisor

Job details include managing multiple levels of care for the elderly. Interacting and providing direction for other personnel directly related to housekeeping and food service. Other duties included keeping upper management informed of facility challenges, working with maintenance to keep units repaired and creating schedules for personnel.

April 2019 – March 2021

ABC Cleaning Service Locust Grove, GA

House Keeping Professional

Duties included but not limited to dusting and polishing furniture and fixtures, cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks. Maintaining a clean and sanitary kitchen area, making beds/changing linens, washing windows, vacuuming, and cleaning carpets and rugs.

March 2018 – April 2019

Kirklands, Inc Peachtree City, GA

Senior Assistant Manager

In charge of replacement managing and inventory control. Manage personnel to efficiently unload and organize new product and existing product. Keeping shelves and presenting a professional point of purchase for customers. Maintaining production for sales and operations.

January 2015 – March 2018

Today Matters, Inc Peachtree City, GA

Personal Assistant / Nanny

I handled financial responsibilities for both private and Corporate day to day operations. Managed 2 young children and their everyday functions to include sports and medical events. Managed the property and the contactors along with event planning and continued execution of specific private and Corporate operations.

September 2002 to January 2015

Michael’s Arts and Crafts Fayetteville, GA

Replenishment Manager

I conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. I efficiently resolved problems or concerns to the satisfaction of all involved parties. Developed and maintained exceptional customer service standards.

August 1992 to September 2002

Harts Dry Cleaners Lexington, KY

Assistant Manager

Administration responsibilities included inventory control, personnel scheduling, cashier, and overall customer service. Managed P&L's, completed deposits, and reconciled the ledgers. I began as a cashier and developed and defined the Assistant Manager's position.

February 1981 to August 1992

Western Sizzlin Steak House Lexington, KY

Manager

Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Education

High School Diploma General

1983 Brian Station High School Lexington, KY

References Upon Request

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