Rehabilitation Assistant Front Desk

Shelia Brown

Administration and Customer Services with 20 years of experience in the office.

*** ********* **** *** ** Jemison, AL 35085 205-***-**** **********@*****.*** WORK EXPERIENCE

Quality Inn — Front Desk Clerk

Dept of Rehabilitation Services — Rehabilitation Assistant EDUCATION

Wallace Community College — Dipolma

10/2021 to Present, Pelham, AL

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Con rm group reservations and arrange personalized services for customers Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments

04/2004 to 05/2013, Birmingham, AL

Ability to read

Ability to interact with the public so that ADRS is represented in a positive manner via phone or in person Complete travel forms, time sheets and leave request in a timely manner Prepare, copy, and distribute handouts/reports, etc. for trainings and meetings Read, took minutes during meeting, reports, and les Utilize computer and assistive technology to transcribe materials in accessible format Complete forms using print format, as needed

Perform other duties as assigned by my supervisor

Computer skills and Braille

01/1989 to 12/1990

Contact this candidate