Health Educator Customer Service

Johnnie Bryant, Jr.

**** ***** ******, ************, ******* 32204

510-***-**** (cell)

***********@*****.***

Profile

Summary

• Experienced professional with an effective career in HIV/AIDS 101 and 500/501 Client Centered Counseling and Testing.

• Excel at collaborating with others to ensure organizational goals are attained.

• Proficient in facilitating technical assistance for staff development.

• Possess excellent interpersonal, analytical, and organizational skills.

• Excel within highly competitive environments where leadership skills are a key component.

• An effective team member with the skills necessary to encourage, train, and motivate staff to work towards obtaining organizational goals.

Professional

Experience

2013-Present Daily Manna Serving Center

Warehouse Operations Manager Volunteer, Jacksonville, Florida

• Ability will keep warehouse functions running smoothly and keep the USDA/TEFAP moving forward. Maintain the responsible for performing safe, accurate and timely purchase order and inter-store transfer shipping and receiving procedures in the facilities warehouse.

• Customer service, scheduling, the truck to received foods and demonstrate, safe loading and unloading of merchandise in and out of warehouse as well as customers vehicles.

• Maintain the responsible for developing, motivating, and aligning teams to ensure the best success of our volunteer’s and customers.

• Communicates work standards, sets priorities, develops standard operating procedures, and provides performance coaching.

• Manager volunteer’s staffs, hiring volunteers /demoting/terminating, conduct the performance of volunteers for the month, direct/manage scheduling. Fixing boxes/monthly reports/ track volunteer hours and data/statistics. 2014-2016 Florida Health Duval County

Health Educator Volunteer, Jacksonville, Florida

• Maintain effective collaborative relationships with local HIV/AIDS Prevention Coordinator/Contract Manager, MAC and other APO staff, area STD, TB, Surveillance. Hepatitis, and Prevention Section staff and providers.

• Maintain registration of all area test sites. Develop, update and execute MOA’s with all non CHD Counseling and Testing sites maintain inventory of testing supplies/materials for distribution to sites as appropriate. Participate in sanctioned annual prevention activities and other local community prevention events and forums as needed.

• HIV500/501 and 101 trainings. In addition attend (People Living With HIV/AIDS and Affected Community) PLWHAA, World AIDS Week and (First Coast Community AIDS Prevention Partnership) FCCAPP meeting. Call all BRTA business for update about supplies and all Required Training with Florida Department of Health. 1979-2002 SBC/AT&T COMMUNICATION, Oakland, California Operation Control Manager

• Assist less experienced staff members with timely resolution of problem cases and research techniques with appropriate training to help achieve a level of proficiency to align with department standards.

• Maintain extensive and up-to-date knowledge of Operating Circulars, and Standard Operating Procedures to help promote favorable audits. In addition, recommend best practices to enhance department performance.

• Participates in testing projects to validate the proficiency of technology upgrades, which are projected to address business needs.

• Maintain over 500 million dollars day-to-day warehouse supplies for Northern California Area. In addition attended meetings, monthly reports/ data/statistics and manager staff. Education

2005-2006 Doctorate of Divinity Degree, True Vine School of Ministry 2004-2005 Honorary Doctorate Degree, Bell Grove Theology Seminary 2002-2004 Bachelor of Science in Business Management, University of Phoenix 1998-2002 Associate of Art, Laney Community College, Oakland, California

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