CRYSTAL COTTON

adqk6a@r.postjobfree.com 205-***-**** Birmingham, AL 35215

Collaborative Training Store Manager with a 10-year background in training and development. An articulate and helpful professional with outstanding oral and written communication skills. Committed to providing thorough training in order to reduce turnover and save money. Mature Training Store Manager eager to secure position with growing stores. Skilled at designing effective training programs and professional development courses. Over 15 years of experience in field and bringing outstanding talents in teambuilding, project management and budget planning. In-depth knowledge of various training methods and assessments.

Merchandise control

Product analysis

Visual merchandising

Competition evaluation

Employee training and hiring

Adaptive team player

Loss prevention

Background checks

Candidate pipeline development

Human resource management systems

Applicant sourcing

Employment verification

Field Recruiter Dollar general - Birmingham, Alabama 06/2021 - Current Brought in well-qualified, multifaced job candidates to fill open positions. Contacted job applicants to inform of application status. Reviewed referral candidates and contacted qualified individuals to request applications. Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.

Performed professional and technical recruiting in areas of skilled trade, finance and IT. Strengthened operational efficiencies and traceability by developing organizational systems for maintaining confidential employee records and reports.

Re-created hiring goals and objectives in difficult markets to address staffing issues. Managed and updated recruitment ATS and CMS software. Store Manager Trainer Dollar General - Birmingham, AL 03/2014 - Current Conducted personnel performance appraisals to assess training needs and build career paths. Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals. Identified and communicated to management regarding areas needing additional training. Interviewed and hired team members which demonstrated dedication and added value to team. Went to the store and left when the new store manger felt good enough to take on the new adventure Oversaw store merchandising, brand exposure and product availability. Strategized business operations, merchandising strategies and personnel moves. Organized and updated schedules to optimize coverage for expected customer demands. The main one Im best at is developing team members into supervisors and department managers to promote family-based and performance-oriented culture.

Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Oversaw daily functions, including inventory management, display merchandising and purchasing operations. Summary

Skills

Experience

Role-played with employees to help sharpen skills and learn to deal with challenging situations. Cross-trained employees to do other jobs within business, increasing job skills and productivity. Brought in well-qualified, multifaced job candidates to fill open positions. Contacted job applicants to inform of application status. Assistant Store Manager Walmart - Birmingham, AL 03/2002 - 03/2014 Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.

Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.

Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Coached and trained new employees, offering positive feedback and helpful advice when completing tasks. Checked inventory levels and placed merchandise orders for restocking purposes. Helped the warehouse staff by unloading trucks and using heavy equipment to ensure that merchandise was stocked correctly.

Identified methods to help reduce shrink and integrated strategies into regular store procedures. University of Alabama At Birmingham Birmingham, AL Some College (No Degree): Business Administration And Management Education and Training