Medical Billing Customer Service
Resume:
Deborah A. House
North Las Vegas, NV. 89084
**********@*****.***
MEDICAL BILLING/COLLECTIONS SPECIALIST
Medical Collections Supervisor
Enthusiastic and quick learning Collections/AR/Billing/Coding Supervisor with (30) years of experience in a Healthcare environment demonstrating strong clerical management skills and noteworthy medical coding knowledge. Possess track record of submitting accurate claims in a timely manner. Work positively and professionally at all times and provide exceptional customer relation skills. Passionate about overseeing tasks from start to finish, and developing clerical workers into top performing employees.
Area Of Excellence:
PPO, EPO & HMO Insurance Medicare/ Medical
Resolving Denied Claims Managing Delinquent Accounts
Worker Compensation Medical Legal Collecting/ Billing
Patient Statement Customer Service
CMS Forms Electronic/ Paper Claims
Quick Books Payroll
MS Excel, Office Ally, Athena, Compulink Account Review and Assessments
Professional Experience:
Medical Collections & Billing Supervisor- Alpha Complete Billing/ Collection 2000- Present
Applied financial skills to maintain company checkbooks, providing bookkeeping and entering monthly expenses (including Medicare, Social Security and Tax information) in Quick-books, and handled Payroll
Ensured quality of Bills/ Documentation and sent Electronic/ Paper claims along with necessary Documentation
Managed collection of payments, including patient,professional and insurance collections
Collected for and resolved denied and past due claims and managed appeals for Ambulatory Surgical Center and other Medical sites
Monitored and collected on delinquent accounts for Ambulatory Surgical Center and other medical sites
Ensured claims were processed in a timely manner
Medical Collections & Billing Supervisor- Cor Medical Group 1990- 2000
Provide Office Management, performing Clerical and upper Management tasks after receiving promotion from Medical Collections and Biller lll
Demonstrate working knowledge of PPO,s, HMO,s, Medicare, Medical, and Workers Compensation collection and billing process
Heavy workload consisting of inbound and outbound calls and 80- 85 collections & billing per day
Reconciliation and collection of delinquent accounts (190 + days) for Physician’s office
Manage negotiation of payment arrangements and settlements, preventing loss and increasing profit
Followed HIPAA Compliance guidelines
Key Contributions:
Commended for proficiency in multi-tasking when managing in office, including insurance verification, while coordinating Collections and billing activities. Improve accuracy and organization by spearheading and restructuring of office and layout of charts. Enhanced Productivity by devising patient information base and automating as many processes as possible. Developed top- performing employees by training all employees to maintain accurate and organized records.
Credentials:
Jackson State University- Jackson, Mississippi
Centenary College- Shreveport, Louisiana
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