Organized and Meticulous planner
Resume:
Shweta Rawat
Specialist
P
E
*****.********@*****.***
A
North Attleboro, MA
W
https://www.linkedin.com/in/rshweta/
summary
Education
Highly organized, empathetic and detail-oriented professional with specialization in customer engagement, project planning, and delivery. My ideal next challenge is where I can contribute with my skill sets and passion to work with people while learning and challenging myself in new domains.
Bachelor’s in Engineering (BS)
Major: Computer Science
AWARDS
●Recognized by citizen leadership for raising branch NPS in just a month
●Recognized by sage therapeutics leadership for delivering validation project in under 4 months
●Recognized by Hindi Manch for delivering masks during covid19 pandemic
KEY SKILLS
Proficient in MS Office (MS word, MS Excel & MS PowerPoint), Excellent Customer service, Planning and Execution, Team coordination, Computer System Validation,Organized, Multitasking, Self motivated, Detailed oriented, Excellent written and verbal communication, Calendar management, Excellent time management
Experience
Bank Teller, Citizens Bank, Aug 2020 – Present
Responsible for ensuring customer satisfaction by managing branch experience, assisting with transactions, overseeing the customer interactions.
Demonstrated passion & compassion to solve customer problems with a short turnaround time while maintaining a high level of empathy .
Independent Commercial Model/Actor, Dec 2017 – Present
Promoted, endorsed, and modeled for multiple local and international brands including Bank of America, Stop and Shop, NewMe Glam, Arbella Insurance
Validation Analyst, CambridgeIT LLC, Oct 2019 – Mar 2020
Authored validation documentation and supported the validation of GxP systems supporting quality organization
Full-Time Mom, At Home, Jan 2014– Dec 2017
Took a sabbatical. Full-time mother to twins
Satyam Computers, May 2007 – Dec 2009
Acted as key customer liaison for multiple software system developments and delivery projects. Acted as s/w developer, database developer, integration developer, and client lead. Client: Backlays bank
LEADERSHIP/SOCIAL
Hindi Manch: Community engagement chapter leader
Cancer Shakti Foundation: Fundraising leadership
SewWeCare: COVID 19 NE community resource support
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