Customer Service Microbiology

COMFORT OLUWATOYIN KOLAWOLE

Address: Silver Estate, Idimu, Lagos, Nigeria

Phone: (+234)913-***-**** & 090********. Email: *****************@*****.***

SUMMARY:

Highly motivated and innovative scientist with specialization in Medical & Industrial Microbiology, Quality Assurance & Quality Control gained through hands-on training and laboratory experience. I have the ability to conduct laboratory testing and detailed experiments. interpret results and also prepare related documentation. I am passionate about learning new scientific skills. I regard myself as a self-motivated, hardworking, and resourceful individual with strong analytical, investigative and problem solving skills., also an enthusiastic team player adept at providing leadership while also learning from fellow team members. My objective is to work in a team, where the goal is contributing my quota to the growth and development of the organization.

EDUCATION

LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY, OGBOMOSHO, 2020

OYO STATE, NIGERIA

Bachelor of Technology in Microbiology (Second Class Upper Division).

NATIONAL SERVICE YOUTH CORPS, SHARE, KWARA STATE. 2021

PROFESSIONAL TRAINING

Infection Prevention and Control - LSETF/USADF 2021

EXPERIENCE

Orange Group Limited (Orange Drugs). October 2021

Working through all the department sectors of the Company;

Sales and Marketing:

Worked as Brand Retail Executive for Pharmaceutical and Personal Care Product.

Worked as a Territory Development Executive.

Worked as Small Retail Executive in In-Market.

Production Department:

Working on the Production floor and supervising day to day activities.

Taking Inventory for Production and Engineering

Finding process improvement for machines and meeting of daily target.

Supply Chain Department

Finance Department

Trainee Shift Manager. May 2021- July 2021

Food Concepts Plc ( Chicken Republic)

Management of shifts within the restaurant

Maintaining the highest possible standards of customer service, product quality and restaurant cleanliness

Carrying out QSC ( Quality, Service and Cleanliness) checks including meat cook outs. Completion of the daily planner tool.

Management of food preparation for opening

Food costs/ stock control/ stock ordering, stock delivery count

Manage safe controls and ensure all cash is accounted for within the company cash policy

Monitor service quality in terms of ordering procedures, and order accuracy of front counter staff

Recognize and acknowledge regular customers to ensure continued return to the restaurant.

Laboratory Technicians May 2018 - September 2018

Primary HealthCare Center Iyana Ejigbo

Carried out Medical laboratory analysis such as Hepatitis B. detection, Typhoid, Malaria, HIV etc.

Partook in health sensitization programmes relating to diseases and general medical information to build awareness on Community Health.

Maintained all necessary documentations of all medical analysis and records and general activities.

ACHIEVEMENTS

Successfully led and coordinated the NCCF Kwara Zone with several humanitarian services rendered in that period which contributed to the growth of my place of primary assignment during my mandatory youth corps service.

Hugely contributed to the development of community health as the President of Medical and Health Service during my mandatory youth corps service.

SKILLS AND ABILITIES

Familiar with a wide range of laboratory instrumentation.

Ability to utilize modern instrumentation to carry out detailed analysis of microbiology.

Knowledge of Hazard Analysis and Critical Control Point (HACCP)

Preparation of standard operating procedures and other functional documents used to carry out routine daily laboratory activities

Capable to manage multiple projects simultaneously

Excellent communication and interpersonal skills.

Proficient in Microsoft Office Packages such as Ms. Word, Ms. Excel, Ms. Power point etc.

Ability to learn new computer applications quickly and independently.

VOLUNTEERING

Volunteered at Preventive Health Managers as a resource for patient s Medical check-up, & Malaria testing as sponsored by Shalina Company, producers of Shal'Artem.

Course knowledge Mentorship to first-year students in biology and science lab Technology.

Tutored and acted as a source of valuable information, encouragement and feedback while facilitating first-year students academic development and progress at University Baptist Church, Ogbomosho.

REFERENCES

Available on Request

Contact this candidate