Rodolfo Barberan Madrid

Address :**** *** ***. **** **. John, BC V1J2G9

Mobile No: 250-***-****

Email Add: adqk33@r.postjobfree.com

EDUCATIONAL BACKGROUND

College

Course: Bachelor of Science in Business Administration 2006- 2011

(Major in Management)

School: STI College Parañaque

Address: Parañaque City Manila, Philippines

EMPLOYMENT HISTORY

Position: Food Service Supervisor

Company: McDonalds

Address: 111920 Alaska Hwy.Rd. Fort St. John,BC

Date: February 1, 2021- Present

Position: Food Service Supervisor

Company: Q’s Restaurant

Address: 1402 Trans Canada Hwy Golden B.C

Date: May 01, 2019 Up to present

Position: Food Service Supervisor

Company: Dairy Queen Golden B.C

Address: 1409 Trans Canada Hwy Golden B.C

Date: March 10, 2018-Jan.07 2019

Position: Assistant Restaurant Manager / Service Quality Manager / Kitchen Manager

Company: Jollibee Foods Corporation (Buendia Pasong Tamo Makati Branch)

Address: Exportbank Plaza Chino Roces Ave.Makati City, Philippines

Date: April 12, 2011 – Oct.27, 2018

Key Result Areas:

1.KITCHEN MANAGER

Job Description / Duties and Responsibilities:

Responsible for providing quality food preparation of all products.

Responsible in accurate encoding and monitoring of wastages.

Responsible in approving / rejecting delivered raw materials.

Responsible in inspecting, assessing and evaluating the quality of newly delivered raw materials.

Responsible in ensuring all borrowed and lent stocks were properly accounted and returned on time.

Responsible in assuring Food Cost & Paper Cost variances were on its tolerable amount.

Responsible in training crew in ensuring delivery of gold standard products.

Responsible in ensuring all crew are practicing food safety practices.

Responsible in ensuring all kitchen equipments are in good working condition.

Responsible in analyzing the factors affecting sales performance.

2.SERVICE MANAGER

Job Description / Duties and Responsibilities:

Responsible in recruitment of crew.

Responsible in crew training system, completeness of training plans of service crew.

Responsible in manpower plotting particularly production crew.

Responsible in training service team particularly cashiers.

Responsible in filing & completion of requirements of newly hired crew.

Responsible in orientation of all crew before they start their training phase.

Responsible in ensuring all service team are delivering fast and friendly service to the customers.

Responsible in handling the over-all Cash Control System of the store.

Responsible in liquidation of store’s expenses through on time replenishment.

Responsible in reviewing the store’s daily sales report prior to sending to main office.

Responsible in sales building program of the store.

Responsible in giving extra mile service to the customers.

3.SHIFT MANAGER

Job Description / Duties and Responsibilities:

Responsible in delivering good customer relations.

Responsible in manpower plotting of cashier and production crew.

Responsible in training of production crew.

Responsible in ensuring all service team are delivering fast and friendly service to the customers.

Responsible in daily stocks inventory & wastages encoding.

Responsible in maintaining the over-all cleanliness of the store.

Responsible in conducting Food Safety seminar to newly hired crew.

Responsible in addressing all concerns of the customers in giving them quality service.

Responsible in creating Local Store Marketing programs for sales building.

Responsible in handling the over-all Cash Control System of the store.

Responsible in liquidation of store’s expenses through on time replenishment.

Responsible in reviewing the store’s daily sales report prior to sending to main office.

Responsible in processing of crew payroll and managers.

Responsible in handling petty cash fund of the store.

Responsible in processing Store's local business permit annually.

4.CASH CONTROL MANAGER

Job Description / Duties and Responsibilities:

Responsible in handling the over-all Cash Control System of the store.

Responsible in liquidation of store’s expenses through on time replenishment.

Responsible in reviewing the store’s daily sales report prior to sending to main office.

Responsible in handling master change fund, drawer fund and petty cash fund of the store.

Responsible in filing and completeness of newly hired crew requirements.

Responsible in processing employee number of newly hired crew.

Responsible in processing crew and managers payroll.

Responsible in processing and renewal of store's annual business permits.

Responsible in assisting managers in filing and organization of store's documents for QSR.

TRAININGS / SEMINARS ATTENDED

Training Center: Jollibee Training Group Duration: April 2011 to July, 2011

Address: Karina Bldg. Ortigas Ave., Pasig City, Philippines

Title: Basic Operations Training

Training Center: Karina Bldg. Duration: June 16-18, 2011

Address: Karina Bldg. Ortigas Center, Pasig City, Philippines

Title: Building Presentation Skills

Training Center: Jollibee Plaza Duration: March 27- 28, 2012

Address: Jollibee Plaza Ortigas Center, Pasig City, Philippines

Title: Values Integration Enhancement Workshop

SPECIAL SKILLS / INTERESTS

Skilled in handling people.

Team player and fast learner

Skilled in major relevant computer applications like MS Word, MS Excel, MS PowerPoint

Well-versed in oral and written English and Filipino language.

Acquires knowledge through internet surfing

Rodolfo Madrid

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