*****.******@*****.*** *** Henry Street, Greensburg KY 502-***-****
OBJECTIVES
I have ability to supervise people, interface with customers, and work with hardware applications or technical software.
A strong position for your company I will able for planning, problem solving, managing, and organizing budgets.
Great opportunity to work in well reputed company where I will explore my knowledge and make strategic planning to the development of the company.
To acquire a position in your company with responsibilities that successfully uses my managerial, communication, and leadership skills.
EDUCATION
ITT Technical Institute Online
2013 Associates in Applied Science Web Design and Development
Published and award winning Photographer an Artist
Sullivan University
2010 CISCO CCNA
Jefferson Community College
1989 Systems Analyst Engineer
SKILLS
HTML, XHTML,DHTML, CSS, XML, JavaScript, AJAX, Flash, Dreamweaver, Prelude, Premiere, Photoshop, Illustrator, InDesign, Microsoft applications Visio and Project.
EXPERIENCE
Insight Time Warner Communications/Medallion Staffing 503 Washington St. Suite 201 Louisville, KY 40222
Trouble Resolutions Group August 2012 – March 2013
Designed voice and data communication system with Technician over the phone. Spoke with vendors on port installs and configured new telephone numbers with LEC. Configured New Data and Voice Systems Installation. Troubleshot with Technicians when there was a problem with customers’ services to resolve issues.
SKILLS
. Knowledge sets include: Communications, Data Communications, Installation, Phone Systems, Technical Assistance, ICOMS database, Neustar System, Porting Protocol, SOA an Email and Microsoft applications. Data Communications, Modems, Technical Support, Telephone Skills, Troubleshooting Internet Problems, Troubleshooting/Repairing computer issues, Microsoft Office 2007-2010.
Employment
Charter Communications Bancorp. /10200 Suite 3 Ormsby Station Court, Louisville, KY 40223
Business Technical Support for Internet, Phone and Cable, Team Captain
Troubleshot business Internet, Phone and Cable with Technicians in the field.
SKILLS
. Knowledge sets include: Communications, Solar Winds, Tele-net Sessions, Able to remote into systems, Technical Assistance, ICOMS database and ACSR database, Microsoft Office, Outlook 2003, Updating Team with new Material designed by myself. Training team members and disciplinary actions.
Employment
Williams Travel Center, Pendleton, KY 40055
Fuel Desk Cashier
Handled all sales of fuel and large bank box.
SKILLS
. Knowledge of closing out register and all bank drawers and transactions. Counting down bank and closing upstairs clerk drawers and insure they were closed correct. Stocking and receiving new merchandise.
MACHELLE ADKINS