PAMELA
FEMLING
RN,MS,BSN
PROFESSIONAL PROFILE
P F
I am a high performer, consistently exceeding expectations in my roles. I provide the right balance of leadership and direction required by a team. I have proven success in complex working environments. I manage occupational health centers for a large, diverse client, with increasing utilization demands. I manage complex issues working with multiple client partners across several lines of business. I am successful with streamlining processes, inventory, and costs. I continually focus on developing and implementing best practices. My varied nursing background provides me with the ability to adapt quickly to new environments. My passion is to provide competent leadership, accurate record keeping and training for staff. I am able to make difficult decisions or to follow the direction of others. I bring dedication, integrity, and a cohesive presence to any health care team.
CONTACT
*********@*****.***
Kettle Falls, Wa 99141
Tucson, AZ 85739
EXPERIENCE
DIRECTOR OF CLIENT OPERATIONS PREMISE HEALTH
2007-CURRENT, TUCSON, AZ
Director of Client Operations for the Raytheon Account with Premise Health.
• Providing support for day to day operations of multiple clinics.
• Manage staff to include: Physician, RNs, NPs, Administrative Assistants
• Project Lead Cority Optimization Project/Superuser Cority
• Workers’ compensation case management, manage OSHA injuries, record keeping over 9 logs
• Administered Surveillance Programs/Exams
• Implement Wellness and Education
• Leading team support for Performance Goals and annual evaluation for team members.
• Developed VPP Preparation Process
• VPP Star Award for (8) Client Sites
• Hands on Treatment of Non-occupational/Occupational injuries/illness.
• Created and implemented an Inventory Process/reducing costs 54%
• Certifications: COHN-S, CAOCH, NIOSH - PFT, SGE Certified by OSHA
• Account Revenue Growth
• Achievement of Performance Guarantees .
REGISTERED NURSE, OCN ARIZONA ONCOLOGY ASSOCIATES
APRIL 2005- FEBRUARY 2007, TUCSON, AZ
• Clinic Lead
• Extensive I. V. lines experience both peripheral and central.
• Emergency management, as needed, administration of chemotherapy.
• Mentor new employees on protocols and procedures.
REGISTERED NURSE, UNIT MANAGER NORTHWEST MEDICAL CENTER
APRIL 2004- APRIL 2005, TUCSON, AZ
• GI lab skillfully supporting patients during the endoscopy procedure.
• Extensive experience with I.V. lines.
• Assist with endoscopy procedures
• Opened and supervised staff of a start-up endoscopy department for the Oro Valley Hospital.
SKILLS
Leadership
Super User of Cority GX2
OSHA Record Keeping
Workers Compensation
VPP Preparation
Microsoft Office Suite
LICENSE
Registered Nurse RN 126992
PERSONAL
Analytical
Organized
Strategic Leadership
Accountable
Action- Oriented
Decisive
Communication
Critical Thinking
EDUCATION
REGISTERED NURSE, OCN WESTERN WASHINGTON ONCOLOGY
JUNE 1998- FEBRUARY 2004, OLYMPIA, WA
• Clinic Lead
• Skillful support with patient care plans through amalgamation and administration of chemotherapy.
• Extensive use of I.V. lines, both peripheral and central as well as lynx machines.
• Mentor and coach new employees on protocol and procedures.
• Regulate and coordinate workflow: scheduling, triaging, delegation of assignments and emergency management.
REGISTERED NURSE OLYMPIA MULTI-SPECIALTY CLINIC, DR THOMAS O’MEARA, GASTROENTEROLOGY
1995- 1998, OLYMPIA, WA
• Clinic Lead
• Schedule patient appointments and procedures, triage patient phone calls, prescription ordering and billing.
• Perform patient assessments in endoscopy and recovery rooms and admitted patients for procedures.
• Assist with endoscopy procedures and equipment maintenance and cleaning.
• Conduct independent flexible sigmoidoscopy.
REGISTERED NURSE PROVIDENCE ST. PETER HOSPITAL, ER
1991-1995, OLYMPIA, WA
• Patient assessment, triage, and support for treatment plans including injections, dressing changes and IV starts.
• Certified ACLS, TNCC, PALS, and Sexual Assault Examiner.
COHN-S
CAOCH
NIOSH- PFT
SGE
OSHA
AWARDS
2010 Technical Merit Award (Broken Wing Program)
2021 DCO of the Year Northeast
2021 Health Center of the Year Northeast
CERTIFICATIONS
MASTERS OF SCIENCE HEALTHCARE LEADERSHIP AND MANAGEMENT
Western Goveners University
Salt Lake, UT
BACHELOR OF SCIENCE NURSING
Washington State University
Pullman, WA
A.D.N/ REGISTERED NURSE
South Puget Sound
Olympia, WA