Customer Service Operating Room
Resume:
Valarie Eckhardt
Belfair,Wa. 98528
******************@*****.***
cell: 360-***-****
Summery
Fastidious CST/ GI Tech with more than 15 years in healthcare, excited to bring talent and expertise accommodating all levels of patients. Highly adept in preparing operating rooms, testing and maintaining equipment and preparing patients for surgery. Well versed in aseptic techniques and infection control measures.
Skills
Disposing of biohazards waste
Transporting patients
Aseptic and sterilization techniques
Safely disposing of needles
Workplace safety
Collecting medical specimens
Passing surgical tools
HIPAA proficiency
Preparing for surgeries
Equipment set up and operation
Organization
Planning
Organizational skills
People skills
Communication
Working collaboratively
Experience
February 2019 – October 2021
Aya Healthcare San Diego, CA
Travel CST/Endo Tech
February 2019 - August 2019
Stanford Hospital Medicine Valley
Pleasanton, CA 94588
August 2019 - February 2020
Swedish Hospital Ballard
Seattle, WA 98107
February 2020- October 2020
Kaiser Permanente Vallejo
Vallejo, CA 94589
October 2020- February 2021
Wenatchee Valley Medical
Wenatchee, WA. 98801
February 2021 – October 2021
St. Michaels Hospital
Silverdale, Wa. 98383
Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments. Effectively supported surgeons in fast-paced healthcare environments, resulting in better patient care and less pain medication post-surgery.
Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies.
Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
Used diagnostic equipment and monitored patients during procedures using specialized machines.
Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
Recognized by management for providing exceptional customer service.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Improved operations by working with team members and customers to find workable solutions. Motivated and encouraged team members to communicate more openly and constructively with each other.
March 2015 - February 2019
USPI St.Thomas Hospital Nashville,TN
CST/ Endo Tech
Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
Handed instruments and supplies to surgeons during procedures.
Used diagnostic equipment and monitored patients during procedures using specialized machines.
Cleaned and sterilized operating rooms.
Collected and prepared tissue specimens for laboratory analysis.
Performed various tasks, which included assisting with reductions and administering pain injections.
Effectively supported surgeons in fast-paced healthcare environments, resulting in better patient care and less pain medication post-surgery.
Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies.
Worked with internal departments and personnel to ensure availability of instruments and equipment.
Assessed procedure requirements and procured appropriate equipment and tools.
Cleaned and sterilized surgical sites and managed supply inventory and organization.
January 2011– March 2015
Medifocus.Com Inc. Nashville, TN
Travel CST
Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
Used diagnostic equipment and monitored patients during procedures using specialized machines.
Recognized by management for providing exceptional customer service.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
May 2001 High-Tech Institute - Atlanta Marietta, GA
*Associate of Applied Science Surgical Technology
Draught J
May 2003 Draughns College Nashville, TN
*Associate of Applied Science Medical Assisting
March 1993 Holy Highway Academy Pickton, TX
*High School Diploma
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