Front Desk Grocery Associate
Resume:
Carol Neustaedter
** ********* *****. ******** **. E2V 2E7, 204-***-****, *-***********@*******.***
Summary:
I am a conscientious individual, with excellent communication and problem-solving skills. I have over 20 years of customer service and retail experience, as well as experience training and managing up to 10 staff members. I am looking to continue in a customer service-based roll on a full time basis preferably.
Highlights:
· Responsible and reliable
· Comfortable standing for long periods of time
· Confident working independently, as well as with a team.
· Maintains clean workspace and appearance
· Quick Study with multitasking capabilities
Experience:
Cosmetician/Merchandiser-Shoppers Drug Mart-December 2014-November 2018
- Conducted consultations with customers for skin care
- Special event makeup application
- Processed payments, cash, debit, credit
- Created eye catching displays for new product
- Maintained planograms, updated prices as well as signage
- Received orders, and placed them on sales floor in a timely fashion
- Created baskets, for charity events, and in store giveaways.
Junior Manager/Front Desk Clerk-Curtis Gordon Hotel-November 2018-September 2021
- Answered phone and directed calls to the appropriate departments and people.
- Checked guests in and out of hotel, processed payments for hotel rooms, restaurant, bar and
beer store.
- Served in restaurant and mixed drinks, poured beer and wine in bar.
- Cashed out VLT tickets and sold lottery products.
- Ensured hotel cleanliness and safety, including following and enforcing government mandates for COVID-19 protocol.
- Trained and supervised new staff in various departments of hotel.
- Managed safe and balanced cash at the end of my shift.
Guest Services Agent-Holman Grand Hotel-December 2021-February 2022
- Booked reservations with clients in person as well as over the phone.
- Provided information on room availability and services to guests.
- Ensured front desk area was kept clean and maintained COVID-19 protocol.
- Prepared rooms for guests with special requests, with additional amenities
- Checked guests in and out, and processed payments.
- Ensured guests had an enjoyable stay by responding to their requests in a timely fashion.
References:
Rose Robinson
Supervisor
Winnipeg Mb.
Luke Thompson
Manager
Charlottetown PEI
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