Customer Service Tesda
Resume:
Ronald E. Amarinero
Marinig Cabuyao Laguna
adqjux@r.postjobfree.com
Objective: Obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company’s brand name.
Personal Information
Birthday September 11, 1987
Age 34 years old
Mother’s Name Odina Manolis Encinas
Father’s Name Ruperto Clavel Amarinero
Religion Roman Catholic
Work Experience
Company TELUS International Philippines
Position Customer Service Representative (FFH Care Chat)
From January 23, 2017
To June 6, 2021
Company Sun Cellular
Position Customer Service
From January 15, 2013
To December 31, 2017
Educational Attainment
University Calauag Central College
Address Calauag, Quezon
School Year 2006 – 2008
Course Business Administration
High School Sto. Domingo National High School
Address Calauag, Quezon
School Year 2002 – 2006
Elementary School Calauag East Elementary School
Address Calauag, Quezon
School Year 1996 – 2002
Highlights of Qualification
*Demonstrated ability to serve as a solid link between customer and business.
*Hands on experience in performing technical and non - technical services.
*In depth knowledge of meeting sales expectation and goals.
*Bilingual: English and Tagalog
Skills
Skills Name
Customer Service
Complaint handling/ Dispute resolution
Sales Lead Generation
MS Word, Excel & Internet access
Trouble Shouting/Device Configuration
Special Capabilities
*Can work under pressure
*Customer Orientation
*Result Oriented
*Computer and internet access
*Willing to extend working hours
*Willing to work onsite or work from home
Training Attended
English Proficiency for Customer Service Workers
National Language Skills Institute
Tesda Taguig City
April 4 – May 16, 2018
Character References
Danilo Hollanda
Supervisor Telus International Philippines
Mr. Dennis Umali
Supervisor SM Appliance
I hereby certify that the information above are true and correct.
Ronald E. Amarinero
Applicant
Contact this candidate