Jack Operator Customer Care
Resume:
Janasha Temeka Hackett
Greenwood, SC 29646
**********@*****.***
SUMMARY
A team-oriented customer care/warehouse associate with experience. Knowledgeable in sales, inventory, stocking, shipping and receiving. Recognized for exceptional teamwork, time management, communications, organizational skills and customer services. Great written, verbal, and in person communications with the ability to adapt with or without supervision in a fast/small paced atmosphere. SKILLS
● Greeting Customers
● Cash register Operations
● Processing credit card payments
● Stocking
● Server
● Picking/Packing
● Organizing/Retrieving Stock
● Filing Order Forms
● Shipping/ Receiving Orders
● Customer Service Representative
● Resolving Issues
● Multi-tasking Skills
● Pallet Jack Operator
● Xerox Label Machine Operator
EDUCATION
● Tucker High School, Tucker, Georgia - Advanced Studies (06/2016-11/2013) REFERENCES
WILL FURNISH UPON REQUEST
Address: 102 B Tennessee Court, Greenwood, SC 29646 01/2022 to 11/2018
Solar Panels Georgia, Roswell, Georgia 30075
Installer Contractor- Seasonal Position
● Traveled to locations on a seasonal position.
● Followed drawings to assemble solar panels
● Installations of solar panels
● Used manufactured grade power tools
● Ordered and maintained inventory for solar equipment onsite.
● Shipped and received inventory for each project.
● Entered and updated all activity and communication between office support and suppliers. 09/2018 to 02/2017
Kraft Heinz, Newberry, SC 29108- (Relocated)
Food Production Processor - Breast Trimmer Department
● Setup and maintain a production line for meat, poultry, for cutting and trimming.
● Operate hand tools to trim meat.
● Communicated with other members of the time to ensure safety and production.
● Quality control inspections
● Operation monitoring, watching/gauges, and dails or other indicator to make sure a machine is working properly
● Shipping/ Receiving of product.
● Production/Processing of raw material.
06/2018 to 03/2017
Sykes Customer Care, Greenwood, SC 29646 -(2nd Shift Job) Inbound Sales & Account Receivables
● Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
● De-escalate situations involving dissatisfied customers, offering patient assistance and support.
● Call clients and customers to inform them about the company's new products, services and policies.
● Guide callers through troubleshooting, navigating the company site or using the products or services.
● Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items.
● Collection for new phone service, monthly bill, insurance, and phone accessories.
● Collaborate with other call center professionals to improve customer service.
● Help to train new employees and inform them about the company's customer management policies. 01/2017 to 05/2015
Bojangles Fast Food Restaurant, Norcross, Georgia 30092 Front Desk Receptionist/PT Night Audit
● Customer greeting/customer care services to customers.
● Receive calls from guests to place orders, as required.
● Drive-thru and front counter cashier, bagger and lobby attendant.
● Processed and stocked inventory.
● Completed night closings of restaurant.
● Receive payments in cash or card and issue receipts in return. Address: 102 B Tennessee Court, Greenwood, SC 29646
Contact this candidate