Customer Service, Computer basics, communication, quick learner
Resume:
Linkedin.com/in/
Shivam-Parikh
S K I L L S
General Business Knowledge
Contracts & Negotiations
Project Planning
Data analysis
Improving Efficiency
Reducing Costs
Problem Solving
Resource Management
Leadership
Adaptability
Conflict Resolution
**************@*****.***
Bellville, ON
W O R K E X P E R I E N C E
SECURUTY OFFICER October 2021 - Present
Paragon Security, Life Labs at Lindsay
Provide excellent customer service to member of public and enforce all client policies. Experienced more than three years of security services on how to handle critical situation, proceed with professional manner and write down incident reports
Follow post orders, company's HR manual, site policies and procedures
Monitor premises to prevent theft, violence, or any Infractions of rules
Respond to all alarms, door alarms and Intrusions
Monitor CCTV systems and identify trespassers and unwanted individuals. Respond to these situations using tact and diplomacy.
Conduct COVID 19 screening, social distancing and protocols as required by client
Complete incident reports and maintain day to day data sheet SHIFT LEADER April 2020 - August 2021
Pizza Hut, Hamilton
Supervise and coordinate staff members to prepare and serve food on time with quality. Maintain customer relationships and try to accomplish daily, weekly and monthly targets.
Get involved in teamwork activities, process of interview, hiring and give training new staff members
Prepare for rush time, do future order analysis and plan accordingly
Maintain records of food supplies, inventory, store maintenance, sales, food cost and updates health and safety data sheet
Manage day to day operations, increase sales, conduct monthly meetings and keep record files safe and updated
Determine food, labor and store cost to improve budget monthly which helps to make future improvements
Always followed, "Prepare for Worst and Hope for the Best" SHIVAM PARIKH
P R O F I L E
Energetic and optimistic individual with more than three years of professional experience in customer service industry. An independent and self-motivated graduate with great communication, time management and leadership quality. Extensive knowledge in Microsoft Office, management and organization techniques, achieved two times employee of the month awards.
E D U C A T I O N
Environmental Technician
Sustainability
Fleming College, Lindsay
Year 2017 - 2019
HLLQP Certification Course
Oliver's Learning
Ontario
Security Guard License
Ontario
17 September 2023
SHIVAM PARIKH
V O L U N T E E R
E X P E R I E N C E
SEXUAL VIOLENCE
PREVENTION TRAINING
International Student Services
Year 2018-2019
HOLISTIC WELLNESS
ADVOCATE
College Mental Health Initiative
Year 2018-2019
ORIENTATION VOLUNTEER
Fleming College
Year 2017-18
A C H I E V E M E N T S
Employee of the Month
Pizza Hut, September 2020
Elected as Vice President
Student Union, February 2018
Employee of the Month
LIC, India
December 2016
W O R K E X P E R I E N C E c o n t i n u e d
VICE PRESIDENT May 2018 - May 2019
Frost Student Association, Lindsay
Help and support students, team members as well faculty members to improve college environment in more sustainable and efficient for everyone
Provide student advocacy, student appeals, solved disputes between college and student, professors and student
Responsible for follow guidelines of HR manual, college contract and provincial policies
Participated in College sustainability projects, workshops and conferences
Conduct Orientations, weekly meetings, annual meeting, volunteering programs, events and election process in the college INSURANCE AGENT June 2016 - August 2017
Life Insurance Corporation, India
Serve as an attentive listener when communication with new and potential clients in order to accurately identify their unique needs prior to pursuing specific insurance sales. Achieve monthly, quarterly and yearly sales goals.
Remain updates about insurance industry changes and advice customers as per their best Interests
Update reports, records, bookkeeping systems, and other organizational tools to accurately report progress towards monthly sales goals
Attend meetings and collaborate with policyholders to develop insurance risk management and other profiles that specify the best policies for their evolving insurance needs
Generate more client relationships, references and sales. Work in team and maintain professional manner in any situations
T E C H N I C A L
S K I L L S
Microsoft Office Suite
Data Management
Critical Thinking
Numeracy Skills
Statistics
Balance Sheet
Google Drive (Docs, sheets)
P R O F E S S I O N A L D E V E L O P M E N T
First Aide Certification August 2021
Canadian Red Cross
Food Handler Certification November 2018
Heath Unit of Ontario
Smart Serve Certification April 2017
Alcohol and Gaming Commission Ontario
R E F E R E N C E S
References available upon request
Contact this candidate