Nurse Pediatrics Customer Service
Resume:
Linda Pelly
Middletown, DE *****
*********@***.***
Work Experience
Triage Nurse
Delaware Modern Pediatrics - Newark, DE
January 2019 to Present
Answering calls from patients and triaging for the Doctors. Customer service, order vaccines, scanning and troubleshooting
LPN
BAYADA Home Health Care - New Castle, DE
June 2018 to Present
Pediatric home care for medically fragile children LPN (Licensed Practical Nurse)
Bayada Nurse Pediatrics - New Castle, DE
December 2014 to Present
Responsibilities
Total patient care in a home care environment
Accomplishments
LPN of the Quarter
Skills Used
Medication administration, vitals assessments, trach care, g-tube care and tube feed administration, Vents and CPAP use,
Dispensing Nurse
Claymont Treatment Center - Claymont, DE
March 2018 to April 2019
Dispensing Medication, blood draws, vitals, urine checks, ordering Medications, PPD placement LPN (Licensed Practical Nurse)
Exceptional Care for Children - Newark, DE
July 2010 to October 2014
Responsibilities
care of children with trachs, ventilator dependent, end of life care, and total patient care on a day to day basis
Accomplishments
Employee of the Quarter
CPR certified
Pears certified
Skills Used
Total client care,ADL's, Vitals, tube feed, ventilators, CPAP machines, trachs, g-tube care, end of life care, med administration, giving children quality of life with quality care LPN
Christiana Care Health System - Wilmington, DE
September 1999 to June 2000
Med Surge floor 5 E/W, responsible for total patient care, medication administration, etc Education
LPN in Nursing
Delcastle Adult Practical Nursing - Wilmington, DE 1998 to 1999
High school diploma or GED
Skills
• Trach/Vent (10+ years)
• LPN
• Typing
• Nursing
• EMR systems
• Triage
• Medication Administration
• Experience Administering Injections
• Data entry
• Pediatrics
• Critical Care Experience
• Patient Care
• Vital Signs
• Documentation review
• Intake
• English
• Customer service
Certifications and Licenses
CPR
LPN
Assessments
Patient-focused care — Expert
October 2021
Responding to patient concerns with sensitivity
Full results: Expert
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Clinical judgment — Proficient
January 2019
Measures a candidate’s ability to assess a patient's condition and implement the appropriate medical intervention.
Full results: Proficient
Customer focus & orientation — Expert
December 2021
Responding to customer situations with sensitivity Full results: Expert
Call center customer service — Familiar
December 2021
Demonstrating customer service skills in a call center setting Full results: Familiar
Medical terminology — Proficient
December 2021
Measures a candidate's ability to understand and appropriately use medical terminology. Full results: Proficient
Warehouse shift leader — Highly Proficient
September 2021
Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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