Michelle M. O’Donnell
North Versailles, PA 15137
412-***-**** (cell)
********@*****.***
OBJECTIVE
To obtain an administrative position within the Assisted Living / Personal Care movement where I can utilize my knowledge and experience, not only as a nurse - but as a serving leader.
EDUCATION
Currently working on completing Master’s Degree in Healthcare Administration / Gerontology
CERTIFIED DEMENTIA PRACTITIONER
Bachelor’s Degree in Healthcare Administration
Ashford University
Personal Care Home Administrator License
Penn State University
Licensed Practical Nurse
Alvernia School of Practical Nursing
Business Office Management
Miami-Jacobs School of Business
EXPERIENCE
ATRIA SENIOR LIVING
August 2018 – Present
EXECUTIVE DIRECTOR
~ Provide guidance and leadership for all aspects of the community, to include operations, sales and financials
~ Created and work as a part of the administrative team to facilitate individualized care to enhance quality of life for our seniors
~ Utilize “Atria Standards” to better serve my team and residents
~ Serve as liaison between staff, residents, families, physicians, vendors and future residents
~ Ensure all Atria policies and procedures are understood and maintained at all times
~ Ensure State regulations are learned, understood and maintained at all times
~ Interview, hire, train and discipline staffing as needed and appropriate
~ Help sister communities with mock surveys and trainings as necessary
~ Led the community team through two+ years of Covid-19 restrictions and all that entailed
FIVESTAR QUALITY CARE - OVERLOOK GREEN SENIOR LIVING
Pittsburgh, Pennsylvania
January 2012 – August 2018
EXECUTIVE DIRECTOR
~ Provide guidance and leadership for all aspects of the community, to include operations, sales and financials
~ Created and work as a part of the administrative team to facilitate individualized care to enhance quality of life for our seniors
~ Utilize “Five Star Values” to better serve my team and residents
~ Serve as liaison between staff, residents, families, physicians, vendors and future residents
~ Ensure all Five Star policies and procedures are understood and maintained at all times
~ Ensure State regulations are learned, understood and maintained at all times
~ Interview, hire, train and discipline staffing as needed and appropriate
~ Help sister communities with mock surveys and trainings as necessary
~ Led the community team through a one-year renovation project for SDCU
SUNRISE SENIOR LIVING
Monroeville, Fox Chapel, McCandless
October 2007 – January 2012
EXECUTIVE DIRECTOR
~ Provided guidance and leadership for all aspects of the communities, to include operations, sales and financials
~ Created and worked as a part of the administrative team to facilitate individualized care to enhance quality of life for our seniors
~ Utilized Sunrise “Principals of Service” to better serve my team and residents
~ Served as liason between staff, residents, families, physicians, vendors and future residents
~ Ensured all Sunrise policies and procedures & PA regulations were understood and maintained
~ Interviewed, hired, trained and disciplined staffing as was needed and appropriate
INTEGRACARE
April 2005 – August 2007
Greensburg, Pittsburgh
ASSISTANT EXECUTIVE DIRECTOR
DIRECTOR OF RESIDENT SERVICES
~ Provided guidance and leadership alongside of the Executive Director for all aspects of the communities, to include operations, sales and financials
~ Created and worked as a part of the administrative team to facilitate individualized care to enhance quality of life for our seniors
~ Served as liason between staff, residents, families, physicians, vendors and future residents
~ Ensured all Integracare policies and procedures were understood and maintained at all times
~ Ensured State regulations were learned, understood and maintained at all times
~ Interviewed, hired, trained and disciplined staffing as was needed and appropriate
~ Helped sister communities with mock surveys, trainings and leadership as necessary
JEWISH ASSOCIATION ON AGING
Pittsburgh
March 2002 – April 2005
DIRECTOR OF RESIDENT SERVICES
~ Provided guidance and leadership alongside the Executive Director for all aspects of the Weinberg Village Community
~ Worked as an integral part of the administrative team to facilitate individualized care to enhance quality of life for our seniors
~ Served as liason between staff, residents, families, physicians, vendors and future residents
~ Ensured State regulations were learned, understood and maintained at all times
~ Interviewed, hired, trained and disciplined staffing as was needed and appropriate
~ Helped sister community with mock surveys, trainings and leadership as necessary
**Professional & Personal References and Reviews are certainly available upon request