Co Ltd Receivable Manager
Resume:
MASIKA KIKU LUZAYAMO
Email: **********@***.*** - Passport Holder: UK Passport
Addresses: UB5 5TH (London) – LE3 9JT (Leicester) – WS1 4HW (Walsall)
Education: 2016 – 2019: BSc (Hons) Accounting and Finance Degree Standard –
Plymouth University
1984 – 1987: French Diploma in Accounting [Equivalent to British Bachelor
(Hons) Degree Standard]
Computer/Software Skills: MS Word, MS Excel, Sage 200 Extra, SAP, QAD (eb2 version), VLOOKUP,
Pivot Table, Navision Dynamics 2016, Sales Force (Invoicing), Oracle
Financial V12 & Pegasus Opera III.
Language Skills: Fluent French
Personal Profile: Managed overseas customer’s ledger,
Managed receivables and accounts write-off, with full credit control service
from opening accounts
Raising contra invoices with Salesforce & manual contra invoices with Sage
200
Set, Monitored and reviewed credit limits
Ensured customers pay on time
Chased and negotiated debts via phone and email
Account Reconciliation
Issuing pre-legal letters to customers with overdue balances and liaising with legal
representatives with regards collection of legal debt.
Problem solving
Negotiated re-payment plans
Ensured accounts constantly reconciled & all invoices promptly sent out
Updated daily Debtors Account list
Allocated payment in accordance with customer remittance advices and
allocated all payments received to respective accounts.
WORK HISTORY
Jan 2018 – Feb 2018
Jan 2019 – Feb 2019
Sep 2019 – Sep 2021
Oct 2021 – Feb 2022 : Easyfairs UK Ltd, Twickenham – Multiple Contracts
Finance / Credit Controller (French/English)
Reducing all aged debts
Responsible for 400 live accounts and a ledger value of €3 million
Collecting all the outstanding balance
Cash allocation
Clearing down the history allocations issues and Cleaning up Accounts Receivable.
Reporting to the Accounts Receivable Manager.
July 2021 – Oct 2021: Sedgwick Ltd
Customer Service Agent (French/English)
Managing a high volume of inbound calls and emails on behalf of the client
Make relevant outbound calls if required
Assist customers with their queries in a timely manner
Follow the company’s escalation process at all times
Provide support on multiple campaigns in line with work demand
Take full account of tasks, drive your own performance with a good sense of urgency.
Feb 2021 – Jun 2021: Pertemps Managed Solutions (Agency) - DELIFRANCE UK
Factory-Inventory Clerk
Check stock into production, ensuring correct batches, quantities, and allergens.
Systematically check that the stock issued to the works order prior to it being issued to production.
Check finished goods and correctly book them off.
Reconcile and close off works orders and accurately return stock to the warehouse prior to the last pallet being booked off.
Oct 2020 – Jan 2021: Took time out to travel abroad
Sep 2019 – Sep 2020 Exhibitions postponed due to the Global Scope of the Covid-19 pandemic
Jan 2019 – Feb 2019 &
Jan 2018 – Feb 2018: Easyfairs UK Ltd, Twickenham
Finance/Credit Controller (French/English) - Contract
Chasing and clearing Debts on French Ledger.
Clearing down the history allocations issues and Cleaning up Accounts Receivable.
Reporting to the Accounts Receivable Manager.
Oct 2016 – Aug 2019: University of Plymouth
Studying for BSc (Hons) Accounting and Finance Degree Standard and alongside studying was working interim roles as below.
Jan 2019 – Feb 2019 &
Jan 2018 – Feb 2018: Easyfairs UK Ltd, Twickenham
Credit Controller (French/English) - Months Contract
Fixed Contract - chasing and clearing Debts on French Ledger.
Clearing down the history allocations issues and Cleaning up Accounts Receivable.
Reporting to the Accounts Receivable Manager
Oct 2016: Commenced full time studies for BSc (Hons) Accounting & Finance Degree
Standard through GSM London’s Greenford Campus (In partnership with
Plymouth University) - Oct 2016 – Aug 2019.
Mar 2015 – Sep 2016: Pure Technology Ltd t/a The Optoplast Actman Eyewear Co Ltd
Credit Controller (French/English) - Permanent
Managing overseas customers ledger
Managing the credit of 400 live customers, with full credit control service from opening accounts
Setting credit limits
Chasing overdue debts via telephone, email or letter & inputting data onto the system
Organizing banking - Daily checking of company bank account on-line, posting all monies to the relevant customer accounts
Producing & updating a daily debtors report, showing all outstanding debt
Sending out BACS payments & monthly statements to customers
Producing a monthly report outlining the client debt on allocated accounts and summarising the main issues
Solving customer payment queries
Account Reconciliation
Liaising with the accounts team, regarding monthly billing to customers
Liaising with other departments to resolve issues and recover overdue debt
Organising monthly debtors meeting & updating the report for the meeting
Reason for Leaving: Redundancy (Business moved to Liverpool)**
July 2013 – Feb 2015: Orange Business Services, Slough
Credit Controller/Accounts Receivable (French/English) - Contract
Nature/type of company: A global IT and communications services provider.
Reporting to the Accounts Receivable Manager-Europe
Responsible for credit collections for 300 International customers in his portfolio covering the EMEA region
Handling customer queries and disputes
Managing a portfolio of accounts to ensure timely payment from customers and prevent accounts from going overdue (i.e. ensuring payments are received by due date)
Processing statement of accounts to customers on a timely basis
Executing collection activities
Reconciling accounts with customer record
Updating ledger on regular basis / Assisting with general ledger duties
Monitoring and escalating payment issues to Management as necessary
Escalating unresolved issues to management timely and follow through issues until final resolution.
Reason for Leaving: End of contract**
Dec 2012 – Jun 2013: Lighthouse Assembly “L.H.C.L.”
Part-Time Accounting Officer
Reporting to the Director of the Organisation.
Preparing monthly financial statement
Dealing with incomings and outgoings of cash
Forecasting and revising cash flow monthly
Representing the operating activities of the organisation
Preparing Gift Aid declaration for Donors (UK tax payers)
Preparing Trustee’s Annual Report (TAR) and accounts as defined by the Charity Commission - as follows: (1) Receipts & Payments Accounts - (2) Income & Expenditure Accounts - (3) Statement of Financial Activities (SOFA).
Jan 2012 - Nov 2012: Tigi International Ltd,
Credit Controller (French/English) - Permanent
Reporting to the European Credit Control Manager
Chasing all outstanding monies by telephone, letter & email
Assessing customer accounts and releasing or holding orders when necessary
Allocating payments in accordance with customer remittances
Processing and generating reminder letters and monthly statements
Liaising with the sales and accounts receivable teams to resolve outstanding queries
Preparing legal notices for non-paying customers
Maintaining legal file
Daily and month end reporting and account reconciliations
Investigating and resolving queries relating to non-payment of invoices
Daily banking as required
Working to strict monthly collections targets
Reason for Leaving: Relocated to Leatherhead**
June 2008 – Dec 2011: Pitney Bowes (Mapinfo) Software Ltd
Accounts Assistant / Credit Controller [UK/FRANCE] - Permament
Nature/type of company: A leading global provider of location intelligence
solutions, integrating software, data and services.
Reporting to the Responsible Finance
Implementing the Sales and Purchases Ledger using QAD System (eb2 version)
Assisting and providing accounting support
Monitor and review credit limits
Reconciliation on regular basis
Credit control - following up outstanding debts by telephone/letters/emails
Ensuring customers pay on time
Chasing and negotiating debts
Updating daily Debtors Account list
Allocating payment in accordance with customer remittance advices
Analyzing age debtor reports and producing summary figures on a monthly basis
Reason for Leaving: Relocated to Hatfield AL10 9UJ, Hertfordshire**
Jun 2007 – May 2008: Leapfrog Toys (UK) Ltd
Credit Control & AR Clerk (French/English) - Contract (Maternity Leave)
Reporting to the EMEA Accounts Receivable Manager
Query resolution of shortage debit notes, price difference debit notes & faulty goods returns
Ensuring customers pay on time
Accounts reconciliation
Chasing debts and solving queries
Daily processing of credits
Raising invoices, printing and sending by post/mail/fax
Negotiating re-payment plans
Allocating all payments received to respective accounts
Ensuring accounts constantly reconciled & all invoices promptly sent out
Handling disputed accounts and negotiating to bring payment into line with terms
Working within guidelines and reports to the Credit Manager
Reason for Leaving: Contract ended**
Aug 2001 – May 2007: Francophone Africa Deaf Trust UK
Accounts Assistant (French/English) - Permanent
Reporting to the Accounts Manager
Controlling incomings and outgoings & ensuring expenditure in line with budget
Assisting with ongoing financial projects
Updating the cash flow forecasts monthly
Reconciling bank statements and accounts
Preparing financial accounts and Trial balance.
Reason for Leaving: Relocation**
Previous Experience: 14 years in Intercontinental Hotel as Client-Accountant (1987 – 2001)
ADDITIONAL INFORMATION: Driving Licence
REFERENCES: Available on request.
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