Office Administrator
Resume:
Curriculum Vitae:
Mr Garth-Lavallin Visagie
ID No: 800********
Driver’s License: Code B
PROFILE SUMMARY:
Versatile and self-motivated
Receptionist / Office Administrator with 10
years experience in a fast paced Client Service,
Administration, Sales, Logistics and Finance
environment. Attention to detail with excellent
Communication, Interpersonal, Organizational,
Presentation and Time Management skills. I'm
able to work effectively under pressure and
focused while proficient working in a team, but
also well independently and without
supervision.
CONTACT DETAILS:
Erf 68, Tivo Ya Toiva Street
Suiderhof
Namibia
*********@*****.***
COMPUTER SKILLS:
SAP Expert
Elixir Expert
Parcel Perfect Expert
Pastel Evolution Expert
MS Word Advanced
MS Excel Expert
MS Access Expert
MS PowerPoint Advanced
Windows 10 Advanced
LANGUAGES: Read: Write: Speak:
Afrikaans Good
English Good
TERTIARY QUALIFICATIONS
University of South Africa (UNISA) 01/2010 - 03/2011 Certificate: International Freight Management & Administration for Importers and Exporters
MONITRONIC SUCCESS COLLEGE 02/2006 - 06/2009
Diploma: Human Resource Development 1
DAMELIN (ICB) 01/2002 - 10/2005
Diploma: Office Administration
SECONDARY QUALIFICATIONS
Dr Lemmer High School 01/1994 - 12/1998
Grade 12 – NQF 4: 27 Points / Pass: 65%
WORK EXPERIENCE
M & M SIGNS 08/11/2021 - Current
Receptionist /Office Administrator
Responsibilities:
• Assisting walk-in customers and attending customer queries;
• Opening of Job Cards
• Switchboard operation
• Processing of Quotes, Purchase Orders and Tax Invoices
• Performing basic inventory control and monthly stock taking;
• General admin duties such as filing, copying, scanning, binding, printing and email;
• Performing basic front desk Reception duties;
• Handling of mail and courier items;
• Putting through sales and/or assisting clients making orders;
• Representing the business with a positive attitude and professional appearance;
• Engaging in public relations and marketing to a minor degree; MODERN BLINDS 02/2013 - 09/2018 (Contract - 11/2021) Office Administrator
Responsibilities:
• Performing basic front desk Reception duties;
• Handling of mail and courier items
• Process Purchase Requisitions and Orders;
• Assisting walk-in customers and attending customer queries;
• Performing basic inventory control and monthly stock taking;
• Assisting with budgeting and bookkeeping;
• General admin duties such as filing, copying, scanning, binding, printing and email;
• Supervise administrative staff and divide responsibilities to ensure performance;
• Manage agendas/travel arrangements/appointments etc. for the upper management;
• Organize internal / external facilities - preparation of boardroom for meetings.
• Data capturing: Create and update records and databases with personnel, financial and other data;
• Track stock of office supplies and place orders when necessary;
• Submit timely reports and prepare presentations/proposals as assigned. Senior Sales Consultant
Responsibilities:
• Overseeing the Administration / Sales relating to all sales processes;
• Delivering Sales targets and ensuring the best possible service to customers;
• Ensure customer’s needs are understand
• Liaising with suppliers;
• Dealing with ad-hoc customer sales queries and orders;
• Maintaining an accurate database of customer information including contact details, product preferences and any special terms;
• Introducing new business customers to the company via appointment making and telephone sales;
• Creating revised price lists as required and then issuing them to customers as appropriate;
COMPETENCIES:
• Customer Service Orientation
• Accountability
• Assertiveness
• Energetic and willing
• Reliability
• Detailed and precise
• Excellent Sales and Marketing skills
• Productive and positive leadership
and business skills
• High initiative and entrepreneurial
ability
COURSES COMPLETED:
• Extra ordinary Customer Service
• Telephone etiquette
• Stress Management
• Sales & Marketing
• Leadership & Business skills
HOBBIES:
• Jogging
• Doing research work
• Cycling
• Swimming
REFERENCES:
Ms Alette Van Greunen
Supervisor: Administration / Sales
M & M SIGNS
Contact: (064) 20535
Mr Donovan Van Schalkwyk
Manager: Administration / Sales
MODERN BLINDS
Contact: (061) 402 646 / 081-*******
Mr Leopoldt Hakushika
Supervisor - Client Services
SANLAM NAMIBIA (Namlife)
Contact: (061-***-****
Mr Louis Farmer
Supervisor: Patient Administration
MEDICLINIC NAMIBIA
Contact: (061-***-****
Mr Bradley Orange
Manager - Client Service
OLD MUTUAL NAMIBIA
Contact: (061-***-****
Mr Robert Zaahl
Accountant - Finance
SOCIAL SECURITY COMMISSION
Contact: (061-***-****
SANLAM NAMIBIA 08/2011 - 01/2013
Client Service Advisor
Responsibilities:
• Handling of client enquiries effectively and timorously within service level agreement;
• Promoting the Sanlam brand through outstanding client service;
• Effective Administration of workflow;
• Back Office Client queries and Call Centre duties;
• Processing of Claims and maintenance of policies. MEDICLINIC NAMIBIA 04/2011 - 07/2011
Accounts Clerk
Responsibilities:
• Daily Stock Billing: Wards, Theatre and ICU;
• Verifying of Patients Medical coverage;
• Finalizing Patients Accounts
• Translating Patients information into the appropriate alphanumeric codes;
• Collect and manage payments for each individual patient account;
• Prepare Patients statements and review those for errors;
• Submit claims to Medical aid;
• Sorting and Filing;
• Patient Coding into a computer using ICD 10 coding. OLD MUTUAL NAMIBIA 07/2004 - 04/2007
Senior Client Service Consultant
Responsibilities:
• Handling of customer service of walk-in customers, telephonic enquiries and provision of technically correct information to clients;
• Providing quality service and Client care;
• Back Office / Call Centre queries;
• Providing product and portfolio information to Customers;
• Processing benefit payments ;
• Handling all general queries;
• Administering client information;
• Performing general office functions and
• Retain business and generation of sales leads.
SOCIAL SECURITY COMMISSION 12/2001 - 10/2002
Accounts Clerk
Responsibilities:
• Providing Accounting and Clerical assistance to the Accounting department;
• Bank deposits, general ledger postings and statements;
• Maintains accounting records by making copies; filing documents;
• Verifying the accuracy of invoices and other accounting documents or records;
• Manage and maintain Accounting journals, ledgers and other records detailing financial business transactions;
• Cash reconciliations;
• Payments: Cash / Debit Card / Bank deposits / Eft;
• Daily Cash up and Banking.
Contact this candidate