Customer Service Administrative Assistant

Ana Jorge

**** ****** ******, *******, ** V*E *H*

Phone: 604-***-****; Email: ***********@*****.***

HIGHLIGHTS OF SKILLS AND QUALIFICATIONS

● Excellent Customer Service Skills

● Strong time management skills

● Ability to multitask

● Attention to detail

● Positive attitude

● Team player

● Computer literate

● Fluent in English and Portuguese

RELEVANT EXPERIENCE

Provided superior quality customer service to all customers at all times

Ensured that each customer received outstanding service by providing a friendly environment

Maintained awareness of all promotions and advertisements while implementing company marketing strategies.

Processed debit and credit card transactions

Issued receipts, refunds, credits, or change due to customers

Helped customers with any complaints or concerns they had

Operated electronic scanners and cash registers

Kept shelves stocked and items easily accessible

Answered/directed phone calls and placed orders

Maintained a clean, organized work area

Completed all other tasks assigned by the Manager EXPERIENCE

Edgewater Casino Cashier 2016-2018

Lordco Auto Parts Cashier Oct 2010-Dec 2010

Canadian Tire Cashier 2006-2010

Starbucks Coffee Cashier 2003-2007

Real Canadian Superstore Cashier 2004-2006

EDUCATION & TRAINING

Vancouver Community College Administrative Assistant Certificate REFERENCES AVAILABLE UPON REQUEST

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