Nick Lane

adqjmq@r.postjobfree.com

503-***-****

**** ***** ******

JHMCR6F5XHC031287

Engine: 2.0L L4 (LFA1)

ELECTRIC/GAS FI

Plate: HGAA

Odometer In: 138363

Advisor: Eric Rodriguez

Technician: Arrival

GRAND TOTAL: $51.45

1 Synthetic Oil + Oil Filter Promotional SUBTOTAL: $49.98 Labor: $32.85

Parts: $17.13

Fees: $0.00

Sublet: $0.00

LABOR

Remove & Replace Engine Oil & Filter

PARTS PART # QTY EACH TOTAL

ExxonMobil Engine Oil, 0W20

Synthetic, Bulk

0W20 4.0 $2.77 $11.08

Generic Do not use it, change

to correct part

101-BNDL-18-00 1.0 $6.05 $6.05

Terms of Service:

LYFT DRIVER CENTER

TERMS OF SERVICE

SERVICES

These Terms of Service constitute a legally binding agreement (the "Agreement") between you ("customer", "you", "your") and Lyft Center, Inc. or any of its affiliates ("Lyft", "we", "us",

"our") governing the motor vehicle maintenance, service, repair, and other related services that are explicitly governed by this Agreement, provided by us to you, whether provided in a Lyft driver center ("DC") or through a DC mobile provider ("Mobile Provider") (collectively, the "Services").

For clarity, the Lyft Terms of Service located at https://www.lyft.com/terms (the "Lyft Terms"), and not this Agreement, govern your use of the Lyft Platform (as defined in the Lyft Terms).

By entering into this Agreement, either by signing it, clicking "I agree", and/or by receiving or paying for Services, you expressly acknowledge and agree that this Agreement, including the dispute resolution and arbitration provision referenced in the following paragraph, applies to you and you accept all of the terms herein. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT ORDER OR RECEIVE SERVICES FROM US.

PLEASE BE ADVISED: BY ENTERING INTO THIS AGREEMENT YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE DISPUTE RESOLUTION AND ARBITRATION AGREEMENT CONTAINED IN THE LYFT TERMS ("ARBITRATION AGREEMENT") WILL APPLY TO THE RESOLUTION OF ALL CLAIMS AND DISPUTES ARISING OUT OF OR RELATED TO THE TERMS OF THIS AGREEMENT OR ANY SERVICES PROVIDED PURSUANT TO IT. THE ARBITRATION AGREEMENT WILL, WITH THE LIMITED EXCEPTIONS SET FORTH IN THE ARBITRATION AGREEMENT, REQUIRE YOU TO SUBMIT ALL CLAIMS YOU HAVE AGAINST LYFT TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS ONLY. CLASS ARBITRATIONS AND CLASS/REPRESENTATIVE ACTIONS ARE NOT AGREED TO OR PERMITTED UNDER THE ARBITRATION AGREEMENT. YOU HAVE AN OPPORTUNITY TO OPT OUT OF ARBITRATION WITH RESPECT TO CERTAIN CLAIMS AS PROVIDED IN THE GRAND TOTAL: $51.45

Total Labor: $32.85

Total Parts: $17.13

Total Fees: $0.00

Total Sublets: $0.00

Sales Tax: $1.47

SERVICES

Phoenix Driver Center

2555 E University Drive

Phoenix, AZ, 853034

Text Support: 480-***-****

Inquiries: 415-***-****

adqjmq@r.postjobfree.com

Estimate #24644

Page 1 of 6

12-24-19

Nick Lane

2017 Honda Accord

ARBITRATION AGREEMENT.

You represent and warrant that all information about you, your vehicle, and other information provided by you to us in connection with the Services is accurate and up-to- date.

You explicitly acknowledge and agree that the purpose of this Agreement is for Lyft to render the specific Services as explicitly requested by you and that Lyft shall in no way be responsible for checking your vehicle against or bringing your vehicle in compliance with the requirements for Driver vehicles as set forth in the Lyft Terms. We may, in our sole discretion, engage subcontractors and/or resellers in connection with providing the Services hereunder and you explicitly consent to such use of subcontractors and/or resellers.

LIMITED SERVICE WARRANTY

Offeror of Warranty. This limited service warranty is only made by the Lyft DC location that performed the original Services which is identified on your receipt and/or invoice ("Original DC"). This limited service warranty may also be honored by another participating Lyft DC in Lyft's sole and absolute discretion. This limited service warranty is only made by Lyft Center, Inc., and is not made by Lyft, Inc. or any other affiliate of Lyft. Warranty Period.

For maintenance and repair Services: We will reperform any defective Services and will repair and/or replace any defective parts within thirty (30) days from the date of such Services, provided that you must bring the car to the Original DC for inspection during such 30-day period. Lyft will make the decision, in its sole discretion, on whether the respective Services and parts were defective.

For collision Services: We will reperform any defective Services within the duration of your ownership of or rental interest in, your vehicle and will repair and/or replace any defective parts within the warranty period as provided by the manufacturer of the defective part; provided that you bring the car to the Original DC for inspection within seven (7) days from becoming aware of such defect. Lyft will make the decision, in its sole discretion, on whether the respective Services and parts were defective. The maintenance, repair, and collision Services for purposes of this Agreement are deemed to be the services that are customarily understood to be such services in the motor vehicle business in the United States.

What is Covered. This limited service warranty only extends to the motor vehicle and vehicle owner or lessee identified on the receipt and/or invoice. This limited service warranty only covers the Services identified on the receipt and/or invoice and which have been paid in full at the time the warranty is requested. If the oil filter or fluids fail to perform properly during the warranty period, the Original DC may, in its sole discretion and expense, install a new oil filter and refill any fluids shown on the original receipt and/or invoice. The Original DC may also, in its sole discretion and expense, conduct any further investigation as that DC may deem necessary to determine the cause of any claimed failure of the Services. Exclusions to this Warranty. This limited service warranty does not apply, as determined by the Original DC in its sole and absolute discretion, if (a) there were any repairs, modifications, or other adjustments made to the motor vehicle that affects the Services and/or parts or products that are claimed to have failed, (b) there was any misuse of or damage to the Services and/or parts or products that are claimed to have failed, including without limitation, using such parts or products in a manner in which they are not intended to be used, (c) the Service documentation indicates that you declined to authorize specific labor, parts, or services required for satisfactory performance, (d) you fail to preserve any parts or products you claim are defective and provide them to the participating DC, or (e) the manufacturer of an applicable part or product does not warrant that part or product, the manufacturer warranty is no longer in effect, the particular defect is not covered by the manufacturer's warranty, or an exclusion to the manufacturer's warranty applies. DISCLAIMER OF WARRANTIES

Phoenix Driver Center

2555 E University Drive

Phoenix, AZ, 853034

Text Support: 480-***-****

Inquiries: 415-***-****

adqjmq@r.postjobfree.com

Estimate #24644

Page 2 of 6

12-24-19

Nick Lane

2017 Honda Accord

THE FOREGOING LIMITED SERVICE WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST LYFT ARISING OUT OF OR RELATING TO THE SERVICES PROVIDED TO YOU BY LYFT. THE LIMITED SERVICE WARRANTY SHALL NOT APPLY TO ANY MODIFICATION OR ALTERATION OF THE SERVICES, PARTS, OR PRODUCTS BY CUSTOMER OR ANY THIRD PARTY AND SHALL ONLY APPLY TO THE EXTENT THERE IS AN APPLICABLE MANUFACTURER'S WARRANTY IN EFFECT FOR A DEFECTIVE PART OR PRODUCT AND ANY SERVICES, PARTS, OR PRODUCTS PROVIDED TO CUSTOMER BY A LYFT DC ARE USED BY CUSTOMER IN STRICT CONFORMANCE WITH THE INTENDED USE OF SUCH SERVICES, PARTS, OR PRODUCTS AS DETERMINED SOLELY BY THE LYFT DC HONORING THE LIMITED SERVICE WARRANTY AND THE MANUFACTURER OF THE APPLICABLE PARTS OR PRODUCTS. ALL OTHER WARRANTIES ARE SPECIFICALLY EXCLUDED AND DISCLAIMED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WARRANTY OF NON- INFRINGEMENT, AND ANY WARRANTY ARISING BY STATUTE, OPERATION OF LAW, COURSE OF DEALING, PERFORMANCE, OR USAGE OF TRADE. LYFT COMMUNICATION

By entering into this Agreement, ordering or receiving Services, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications. You agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems. Communications from Lyft, or its affiliated companies, including subcontractors, may include but are not limited to: operational communications concerning your motor vehicle, the Services, offers, promotions, advertising or other marketing materials regarding new and existing Services, parts, or products run by us or our third- party partners or vendors, and news concerning Lyft and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send.

IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF. IF YOU WISH TO OPT OUT OF PROMOTIONAL CALLS OR TEXTS, YOU MAY TEXT "END" TO 46080 FROM THE MOBILE DEVICE RECEIVING THE MESSAGES. YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE PROMOTIONAL TEXTS OR CALLS AS A CONDITION OF USING THE SERVICES. IF YOU WISH TO OPT OUT OF ALL TEXTS OR CALLS FROM LYFT (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS OR CALLS), YOU CAN TEXT THE WORD "STOPALL" TO 46080 FROM THE MOBILE DEVICE RECEIVING THE MESSAGES, HOWEVER YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE LYFT PLATFORM OR THE SERVICES.

YOUR INFORMATION

The Services are subject to the terms of Lyft's Privacy Policy ("Privacy Policy")

(https://www.lyft.com/privacy), which is hereby incorporated by reference and made part of this Agreement. Please review the Privacy Policy to understand how we collect and use information.

In addition to the terms of the Privacy Policy, the following terms apply to the Services: Information we collect: When you use the Services, you may share with Lyft or Lyft may collect information, including regarding your vehicle and use of the vehicle, for example, vehicle identification number, license plate number, mileage, make, model, and year. In addition, we may collect information about you from third parties, for example, we may use a third party service provider to receive additional vehicle information, such as make, model, and year, based on your vehicle identification number. How we use the information we collect: In addition to the purposes listed in the Privacy Policy, Lyft uses the information it collects to provide, improve, expand, and support the Phoenix Driver Center

2555 E University Drive

Phoenix, AZ, 853034

Text Support: 480-***-****

Inquiries: 415-***-****

adqjmq@r.postjobfree.com

Estimate #24644

Page 3 of 6

12-24-19

Nick Lane

2017 Honda Accord

Services, as well as analyze how the Services are used. LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING YOUR MOTOR VEHICLE IN COMPLIANCE WITH ALL APPLICABLE SAFETY AND INSPECTION LAWS AND ALL REQUIREMENTS OF THE LYFT TERMS. ALTHOUGH WE MAY RECOMMEND SERVICES TO YOU BASED UPON AN INSPECTION OF YOUR VEHICLE, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER TO IMPLEMENT ANY RECOMMENDED SERVICES AS WELL AS WHICH SERVICES, IF ANY, YOUR VEHICLE MAY REQUIRE. YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOU ARE UNDER NO OBLIGATION TO RECEIVE SERVICES FROM US. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE AND LIABLE IF FAILURE TO MAINTAIN YOUR MOTOR VEHICLE AS REQUIRED BY APPLICABLE LAW OR THE LYFT TERMS RESULTS IN OR CAUSES ANY PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

IN NO EVENT WILL LYFT, INCLUDING OUR AFFILIATES, SUBSIDIARIES, PARENTS, SUCCESSORS AND ASSIGNS, AND EACH OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SHAREHOLDERS (COLLECTIVELY "LYFT" FOR PURPOSES OF THIS SECTION), BE LIABLE TO YOU, OR ANY THIRD PARTY CLAIMING THROUGH YOU, FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS OR REVENUE, BUSINESS INTERRUPTION, LOSS OF INFORMATION, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR OTHER PECUNIARY LOSS) ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, OR THIS AGREEMENT, HOWEVER ARISING INCLUDING NEGLIGENCE OR STRICT LIABILITY, EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL LYFT'S LIABILITY RELATED TO THE SERVICES, PARTS, OR PRODUCTS EXCEED THE APPLICABLE COSTS ACTUALLY PAID BY YOU FOR THE APPLICABLE SERVICES. THE FOREGOING LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR ANY LIMITED REMEDY. YOU FURTHER AGREE THAT LYFT HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY PARTS, PRODUCTS OR OTHER SERVICES PROVIDED BY THIRD PARTIES OTHER THAN AS EXPRESSLY SET FORTH IN THIS AGREEMENT. CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

PAYMENT

Subject to the following paragraphs, you understand and agree that full payment of the Services, including without limitation, all labor, parts, and products provided to you by Lyft, plus any applicable sales tax and similar fees identified on an applicable invoice, are due and payable in full at the time of Service unless explicitly agreed otherwise by Lyft. You hereby authorize Lyft to charge such fees to any credit card you provide to Lyft or that Lyft, or its affiliate, has maintained on file for you. You agree that, depending on the type of payment you provide, standard transaction fees may apply. Without limiting Lyft's other rights and remedies, late payment by you for the Services may be, at Lyft's sole discretion, subject to Lyft's costs of collection (including reasonable legal fees) and Lyft reserves the right to charge such costs of collection to any credit card that Lyft, or its affiliate, has maintained on file for you, whether such card was provided for purposes of receiving the Services, registering for a rider or driver account under the Lyft Terms, or otherwise.

If the vehicle you have brought to be Serviced by us is a vehicle rented by you through the ExpressDrive Rental Program for your use as a Lyft Driver on the Lyft platform, from a Phoenix Driver Center

2555 E University Drive

Phoenix, AZ, 853034

Text Support: 480-***-****

Inquiries: 415-***-****

adqjmq@r.postjobfree.com

Estimate #24644

Page 4 of 6

12-24-19

Nick Lane

2017 Honda Accord

partner of Lyft, including Flexdrive, Hertz, and AvisBudget Group, you will not be responsible for payment for the Services covered by standard maintenance of such vehicle as included in your rental under the applicable rental agreement between you and such partner

("Standard Maintenance") or as otherwise explicitly agreed by such partner. You understand, however, that certain pricing information may be presented on estimates and invoices provided to you. You further acknowledge and agree that you will be responsible for payment for any and all Services requested by you in addition to Standard Maintenance or such other Services as explicitly approved by your rental partner. MOBILE SERVICES

By ordering Services from a Mobile Provider, you expressly represent and warrant that you have full requisite authority and legal access to invite the Mobile Provider to enter the location you have designated, and such location is otherwise safe and appropriate for the Mobile Provider to provide the Services.

INDEMNIFICATION

You will defend, indemnify, and hold Lyft including our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, or shareholders harmless from any claims, actions, suits, losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of: (a) your breach of your representations, warranties, and/or obligations under this Agreement or the Lyft Terms; or (b) the death or bodily injury incurred by any person, or the damage, loss or destruction of any real or personal property caused by your breach of this Agreement, your failure to receive motor vehicle maintenance, service, repair, and/or other related services recommended by Lyft, your modification, alteration or misuse of the Services, parts or products provided by Lyft, or otherwise caused by your operation of a motor vehicle, your negligence, gross negligence, or willful misconduct. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person. GENERAL

This Agreement shall be governed by the laws of the State of California without regard to choice of law principles. This choice of law provision is only intended to specify the use of California law to interpret this Agreement and is not intended to create any other substantive right to non-Californians to assert claims under California law whether by statute, common law, or otherwise. If any provision of this Agreement is or becomes invalid or non-binding, the parties shall remain bound by all other provisions of this Agreement. In that event, the parties shall replace the invalid or non-binding provision with provisions that are valid and binding and that have, to the greatest extent possible, a similar effect as the invalid or non-binding provision, given the contents and purpose of this Agreement. Except as explicitly stated otherwise, any notices to Lyft shall be given by certified mail, postage prepaid and return receipt requested to Lyft Center, Inc., 185 Berry St., Suite 5000, San Francisco, CA 94107. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. The words "include", "includes" and "including" are deemed to be followed by the words "without limitation", and shall" and

"will" mean "must" and have equal force and effect and express an obligation. A party's failure to act with respect to a breach by the other party does not constitute a waiver of the party's right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between you and Lyft with respect to the subject matter hereof and supersedes all previous understandings and agreements between the parties, whether oral or written.

Authorization:

10:19am 12/24/19

Phoenix Driver Center

2555 E University Drive

Phoenix, AZ, 853034

Text Support: 480-***-****

Inquiries: 415-***-****

adqjmq@r.postjobfree.com

Estimate #24644

Page 5 of 6

12-24-19

Nick Lane

2017 Honda Accord

Phoenix Driver Center

2555 E University Drive

Phoenix, AZ, 853034

Text Support: 480-***-****

Inquiries: 415-***-****

adqjmq@r.postjobfree.com

Estimate #24644

Page 6 of 6

12-24-19

Nick Lane

2017 Honda Accord

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