Customer Service Sales Associate

Wynder Mattox **** Hollock ST. Apt *** Houston,Texas 77075 832-***-****

**************@*****.***

OBJECTIVE

Customer service detail oriented driven individual,meets and greets people in a professional manner in both the public and private sectors,represents a company with professionalism and confidence,seeks a position that will utilize experience,skills,and hard work as tools toward advancements within.

SKILLS AND ABILITIES

Customer Service – 10+years Sales/Promotions Cashier/Money Handling Communication skills Detail oriented Pleasant personality Credit/Debit payments Types 25 wpm Copiers/Faxes/Scanners Computer Literate Internet savvy Displays/Marketing Refunds/Exchanges Stocking/Products Self Motivated INDUSTRY EXPERIENCE

Lead Cashier

Oversaw a staff of 10 cashiers in the retail environment

Greeted customers entering establishments and informed them of sales or promotions

Received payment by cash,check,credit or debit and issued change or receipt

Issued refunds,credits,or change due to customers accounts and recorded adjustments

Counted money in cash drawers at the beginning of sifts to ensure that amounts are correct

Maintained clean and orderly checkout areas at all times Customer Service

Assisted customers with purchases and encouraged them to apply for credit

Resolve customers' service or billing complaints by exchanging merchandise,refunding money,and adjusting bills

Determined charges for services requested,collect payments,and arranged for billing

Stocked store merchandise in storage rooms before placing on the floor Sales Associate

Greeted customers and ascertained what each customer wants or needed

Opened and closed cash registers,separating charge slips,coupons,and vouchers, balancing cash drawers,and made deposits

Maintained knowledge of current sales and promotions and maintained records

Computed sales prices,totaled purchases,received and processed cash or credit payment

Recommend,selected,and helped locate or obtain merchandise based on customer needs

Answered questions regarding the store and its merchandise WORK HISTORY

Avis Rental Car 2015-2016

Avis Rental Car 2009-2010

Hopper/Fed Ex 2007-2007

Lead Cashier/Fallas Paredes-Houston,TX 2007-2007

Demo Specialist/Sam’s Wholesale Club-Houston,TX 2005-2005 Sales Associate/Wal-Mart-Houston,TX 2003-2004

Sales Associate/Montgomery Ward’s-Houston,TX 1997-1999 EDUCATION

University of Houston-Downtown-Houston,TX 1996

General Equivalency Diploma

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