Customer Service Officer
Resume:
Sade Jessica Spence
Riverdale, Illinois, 60827
Objective: To be a productively engage in an organization where my skills can be effectively utilized to enable the organization to accomplish its goals, while ensuring my professional growth and development.
Education:
COLLEGE:
Southeast College
Mandeville Plaza Manchester
2016-2017
Qualifications: Successfully completed the course: Practical nursing, certificate pending
HIGHSCHOOL
Manchester Highschool
2010-2015
Secondary Examination Certificate(CXC)
●English-II
●Social Studies III
●Human & Social Bio III
●P.O.B II
WORK EXPERIENCE
Care Coordination Assistant
November 2021-March 2022
CareMount Medical
Poughkeepsie, NY
Main responsibilities- Scheduling Appointments, transferring calls
To appropriate departments and receiving incoming calls from patients.
SEASONAL RECEIVING SUPPORT
August 2021-October 2021
Macy’s inc
Calumet City
Main responsibilities- unpacking, merchandising
ASSISTANT SECRETARY-
January 2018-July 2018
Padmanu Medical Centre
Mandeville
Manchester
Main Responsibilities: Filing and Registration
CALL CENTER AGENT -
October 2018- March 2019
Sutherland Global Services
Mandeville
Manchester
Main Responsibilities: Customer Service Representative assisting customers with concerns.
TAXPAYER SERVICE OFFICER-
February 2020- October 2020
Tax Administration Jamaica ( Mandeville)
South Race Course Road
Mandeville P. O
Manchester
Main Responsibilities: Customer Service, Recording, Filing
SEMINARS CONFERENCE & WORKSHOP PARTICIPATION
Southeast College Workshop Seminar
Southeast College, Mandeville Plaza, Mandeville, Manchester Jamaica
The following topics were emphasized and discussed
●Constructing A Resume
●Providing good customer service
●Communication skills
Special Attributes(Skills)
●Reading Skills
●Writing Skills
●Comprehension Skills
Software Applications
●Microsoft Word
●Microsoft Excel
Co-Curricular Activities & Awards
●4-H Club
Special Interest & Hobbies
●Reading
●Surfing the net
●Multitasking
References
Available upon request
Contact this candidate