VANESSA LITTLE Bellville, TX ***** 979-***-**** ****************@*****.***
ENTRY LEVEL MEDICAL OFFICE SUPPORT ASSOCIATE MEDICAL RECEPTIONIST
SUMMARY OF QUALIFICATIONS
Self-motivated individual seeking to transition to a position in the administrative healthcare industry.
Educated in medical office support and medical records with hospital administrative internship experience.
Compassionate, with ability to communicate positively with people of diverse backgrounds.
Current Medical Billing and Coding training in preparation for CCA certification through AHIMA upon completion of academic training. Expected examination date in March 2022.
Member, American Health Information Management Association
KEY SKILLS
Friendly and Approachable Medical Terminology Medical Office Support HIPAA Compliance Active Listening Computer Skills Customer and Patient Focused Service Interpersonal Skills Problem Solving Navigation of EHRs
EDUCATION
DeVry University Online
Undergraduate Certificate, Medical Billing and Coding In Progress - Expected: February 2022
Curriculum Highlights: Knowledgeable of records retention, storage requirements, and fundamentals of health information database management. Trained to analyze reports, health records, and build codes in ICD-10-PCS.
Completed Coursework: Health Services and Information Systems, Health Information Processes, Pathopharmacology, ICD Coding I & II, CPT Coding
Blinn College Brenham, TX
Certification, Medical Coding Specialist (2007), Certification, Office Specialist (2007)
WORK EXPERIENCE
PetSmart Katy, TX Cashier November 2021 – Present
Greet customers and accurately process purchases, refunds, credits, and change due.
Goodwill Katy, TX Merchandising Assistant December 2020 – July 2021
Organized and tagged multiple racks of clothes per day with 100 items each.
Brenham State School Brenham, TX Designated Service Provider August 2019 – December 2020
Assisted clients with requested services and activities, while ensuring high levels of service.
Maintained detailed records of client services using CareTracker Electronic Medical Records.
Bellville ISD Transportation Bellville, TX School Bus Driver October 2017 – August 2019
Performed daily inspection and servicing of vehicles and documented pickups and drop-off of passengers.
Communicated daily with dispatch, maintained order among pupils, and attended monthly safety meetings.
Walgreens Brenham, TX Front End Cashier October 2009 – October 2017
Welcomed customers courteously and provided prompt service.
Ensured fast financial transactions and adhered to store policies and procedures for operational efficiency.
INTERNSHIP EXPERIENCE December 2021 – January 2022
Medical Clinic of Sealy Sealy, TX
Worked with E-Clinical Software.
Answered phones and took messages regarding covid testing and Infusion IV.
Transported patient identification and insurance information to the correct destination for patient processing.
Assisted patients with over-the-phone questions.
Was responsible for discharging patients both electronically and by hand using a sign-out sheet.