SYED AMMAR

+**–893-***-****

+**–829-***-****

adqjdj@r.postjobfree.com

ACADEMIC/PROFESSIONAL QUALIFICATION

QUALIFICATION INSTITUTION BOARD/UNIVERSITY YEAR %age / CGPA B Tech [Mechanical] Shri RamSwaroop Memorial

University, Lucknow

SRMU

2020

5.87

Intermediate

Radiant Central

Academy,Jalalpur, Ambedkar

Nagar

C.B.S.E

2015

65%

High School

DAV Academy,Tanda,Ambedkar

Nagar

C.B.S.E

2013

9.2

SKILL SET

TECHNICAL INSTRUMENT HANDLING PERSONAL

AutoCAD. Lathe machine Adaptable

Inventor. Drill machine Analytical

C++ Grinding machine Communication Skills

MS OFFICE. Flexible

PROJECTS / WORKSHOPS

S

No. CATEGORY TOPIC COMPANY/PLACE DURATION/

YEAR

1.

Internship

Fettling division

PTC Industries Limited,

Lucknow, Uttar Pradesh-

227101

1 month/

Jul 2019

2.

Workshop

Auto Haul

Shaine Engineering/

SRMU

2 Days/

October

2018

OBJECTIVE: To gain employment with an organisation that offers positive atmosphere to learn new technologies and to implement them for growth and betterment of the organisation. SYED AMMAR

+91–893-***-****

+91–829-***-****

adqjdj@r.postjobfree.com

PROFESSIONAL / WORK EXPERIENCE

S

No. DESIGNATION COMPANY/PLACE DURATION/YEAR

S

No.

1.

Telesales

Representative

iMetrix Solutions

Pvt. Ltd.

1 Mar 2021 - Present

1.

JOB ROLES:

• Assisted customer with the complaints/disputes regarding the gift vouchers of Wallmart and if there is any doubt that are also cleared over call only.

• Resolved the issues over calls regarding the credit/debit card of banks as customers often ask about the deduction of amount from their account

• Solved the issues over calls regarding the connectivity of AT&T, COX, Verizon, etc. internet services. OTHER JOB ROLES:

• Assisting in resolving customer complaints/disputes

• Providing information to customers

• Monitoring sales performance

• Closing sales deals

• Keeping a record of calls and relevant details

• Updating customer details

ACHIEVEMENTS / EXTRA CURRICULAR ACTVITIES

Member of Manch Club.

Member of Shrijan Club.

PERSONAL DETAILS

DOB 15/10/1998

Gender Male

Father’s Name Syed Mohd Yusuf

Hobbies

• Playing varied sports

• Organising events

• Reading books

Address For

Correspondence

House no. 57, Neware

Ambedkar Nagar-224139

UTTAR PRADESH

Contact this candidate