SYED AMMAR
*************@*****.***
ACADEMIC/PROFESSIONAL QUALIFICATION
QUALIFICATION INSTITUTION BOARD/UNIVERSITY YEAR %age / CGPA B Tech [Mechanical] Shri RamSwaroop Memorial
University, Lucknow
SRMU
2020
5.87
Intermediate
Radiant Central
Academy,Jalalpur, Ambedkar
Nagar
C.B.S.E
2015
65%
High School
DAV Academy,Tanda,Ambedkar
Nagar
C.B.S.E
2013
9.2
SKILL SET
TECHNICAL INSTRUMENT HANDLING PERSONAL
AutoCAD. Lathe machine Adaptable
Inventor. Drill machine Analytical
C++ Grinding machine Communication Skills
MS OFFICE. Flexible
PROJECTS / WORKSHOPS
S
No. CATEGORY TOPIC COMPANY/PLACE DURATION/
YEAR
1.
Internship
Fettling division
PTC Industries Limited,
Lucknow, Uttar Pradesh-
227101
1 month/
Jul 2019
2.
Workshop
Auto Haul
Shaine Engineering/
SRMU
2 Days/
October
2018
OBJECTIVE: To gain employment with an organisation that offers positive atmosphere to learn new technologies and to implement them for growth and betterment of the organisation. SYED AMMAR
+91–893-***-****
+91–829-***-****
*************@*****.***
PROFESSIONAL / WORK EXPERIENCE
S
No. DESIGNATION COMPANY/PLACE DURATION/YEAR
S
No.
1.
Telesales
Representative
iMetrix Solutions
Pvt. Ltd.
1 Mar 2021 - Present
1.
JOB ROLES:
• Assisted customer with the complaints/disputes regarding the gift vouchers of Wallmart and if there is any doubt that are also cleared over call only.
• Resolved the issues over calls regarding the credit/debit card of banks as customers often ask about the deduction of amount from their account
• Solved the issues over calls regarding the connectivity of AT&T, COX, Verizon, etc. internet services. OTHER JOB ROLES:
• Assisting in resolving customer complaints/disputes
• Providing information to customers
• Monitoring sales performance
• Closing sales deals
• Keeping a record of calls and relevant details
• Updating customer details
ACHIEVEMENTS / EXTRA CURRICULAR ACTVITIES
Member of Manch Club.
Member of Shrijan Club.
PERSONAL DETAILS
DOB 15/10/1998
Gender Male
Father’s Name Syed Mohd Yusuf
Hobbies
• Playing varied sports
• Organising events
• Reading books
Address For
Correspondence
House no. 57, Neware
Ambedkar Nagar-224139
UTTAR PRADESH