SUMMARY
A motivated Jamaican who studied in America, taught in China and
is passionate about understanding cultures and making lives easier. 10+ years of experience in diverse settings abroad both independently and as a team player. Willing to learn and grow. Searching for a position that will utilize my talents of adaptability, thoughtfulness, and excellent communication skills to help others. EXPERIENCE
UNIVERSITY ENGLISH TEACHER
Zhengzhou University, Zhengzhou, China / Sep 2016- Present
Teaching English writing, speaking, listening, and reading to freshman and sophomore students
Providing support and feedback needed to boost
educational growth
Constantly solving technical issues and troubleshooting outdated devices while maintaining a calm and
professional demeanor
ESL TEACHER & Customer Service Representative
Linguaphone Training, Zhengzhou, China / Jul 2015- Aug 2016
Taught grammar, vocabulary and usage to students ranging from 6- 50 years old.
Fostered customer retention through professional, friendly and knowledgeable interactions with students and parents
Encouraged prospective students to join programs by using established methods
Assisted in achieving frequent customer satisfaction through individual study plans tailored for their goals ***************@*****.***
Zhengzhou, Henan Province, China
EDUCATION
STUDENT WORK EXPERIENCE
Admissions Caller
Tour guide
International Student Guide
Collegiate Fellow (RA)
Media Tech Support (4 years)
SKILLS
Active Listening
Conflict Resolution
Multitasking
Flexibility & Adaptability
Emotional stability
Microsoft Office (Excel,
PowerPoint, Word)
TRAITS
Attentive
Amiable
Calm & Patient
Empathic
GUSTAVUS ADOLPHUS COLLEGE
St. Peter, MN, USA
Bachelor of Arts in
Communication Studies (May 2013)