Bakery Manager Customer Service

Derek Reiser

320-***-**** ***** **th st ne

*************@*****.*** Otsego, MN 55330

OBJECTIVE: Seeking the position of Bakery Manager or Head Baker.

SUMMARY: Exceptionally talented, knowledgeable and resourceful bakery manager with great experience in directing and managing store staff to protect company assets, maintaining department conditions, presentation, maximizing sales and gross profits, customer relations, and associate relations with merchandising and record keeping.

Qualifications

●Over 18 years of applicable experience.

●Strong ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.

●Huge knowledge of inventory management and merchandising practices.

●Sound and effective oral and written communication skills.

●Profound and effective interpersonal skills.

●Excellent organization skills with attention to detail.

●Strong problem solving skills.

Professional Experience

Hy-vee- Robbins dale, MN

Assistant Manager (May 2016 - present)

Cub Foods – Northfield, MN

Manager, Bakery Department (August 2011 – 2016)

●Responsible for all activities and duties in the Bakery Department

●Employee scheduling

●Inventory management and ordering

●Price adjustments

●Product preparation

●Building and managing product displays.

●Train employees on customer service, order taking and preparation of products

Cub Foods – Cambridge, MN

Assistant Manager/Head Baker, Bakery Department (September 2008 – August 2011)

●Assist manager with day to day responsibilities

●Bake and prepare products daily to be wrapped and put on the sales floor

●Take and fill orders from customers

Bakers Assistant, Bakery Department (September 2006 – September 2008)

●Perform various types of tasks around the bakery for all baked goods offered to customers

●Assist with taking and fulfilling orders from customers

Donut Fryer, Bakery Department (March 2003 – September 2006)

●Fry and prepare daily products and goods every morning for customers

●Assist customers with finding various items throughout the store

●Assist head baker with any odds and ends around the bakery

●Responsible for cleaning and organizing work area

Education

High School Diploma, 1998

Braham Area High School

Braham, MN

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