SHANTOINETTE JEFFERSON

**** ******* ****** *******, ** 38107--901-***-****

adqjal@r.postjobfree.com

SKILLS

Time Management

Communication

Organizational

Customer Service

Computer System

Data Entry

EXPERIENCE

03/2021– CURRENT

TRUCK DISPATCHER, R & L

Coordinate and schedule drivers to make deliveries and pick up packages timely according to the customer needs or requests

Communicate with customers via phone or email to discuss any special handling issues or concerns

Manage and monitor driver logs for errors and track and update various data records pertaining to dispatched calls, vehicle repair, arrival times and freight bills

Type and print all work orders for drivers

Prepare daily spreadsheets for management

Monitor and answer phone calls to assists customers with scheduling pick-ups or deliveries

10/2021-CURRENT

Receiving Clerk, Highline Warner

Updating and recording data and electronic file system

Maintained and updated inventory units and counts for new and constant changing inventory in the computer record system

Filed, organized, and archived records and documents

02/2020-03/2021

FORK-LIFT OPERATOR, DHL

Processed shipping/receiving bulk orders

Organized shipping and distribution of merchandise

Tracked inventory levels and kept accurate data in the computer system

12/2019 – 02/2020

FORK-LIFT OPERATOR/MATERIAL/HANDLER, Carrier

●Stored and retrieved stock

●Department product supplier

●Interacted with administrative staff and customers in a professional manner

●Updated and recorded data in the electronic file system

●Maintained and updated inventory counts for new and constant changing inventory in the computer record system

●Filed, organized, and archived records and documents

01/2018– 12/2019

SHIPPING/RECEIVING CLERK/PICKER, medtronic

●Processed shipping/receiving bulk orders

●Organized shipping and distribution of merchandise

●Tracked inventory levels and kept accurate data in the computer system

●Packed and shipped items, printed labels, and prepared invoices for shipments

●Operated SAP System

●Operated forklift

● Filed, organized, and archived records and documents as needed

10/2007– 04/2018

SHIFT LEADER/VALET PARKER, AMERIPAK

●Parked and retrieved customer vehicle

●Assisted customers with entrance to FedEx Forum

●Maintained professional attitude with minimal supervision

02/2007– 03/2017

ASSISTANT MANAGER/FORK-LIFT DRIVER/RECEIVING OPERATOR, NATIONAL GUARD PRODUCTS

●Loaded and unloaded trucks

●Stored and retrieved stock

●Department product supplier

●Maintained and updated records accurately in computer system

●Updated new inventory counts in computer system

●Punch press machine and saw operator

●Filed, organized, and archived records and documents as needed

05/1995– 01/2007

ASSISTANT MANAGER, BP/CIRCLE K

●Balanced store accounts

●Made daily bank deposits

●Managed employee work schedules and ensured proper staffing availability

●Interacted with administrative staff and customers with professionalism

●Managed daily inventory and ordered supplies/merchandise as needed

EDUCATION

AUGUST 2020

GENERAL OFFICE ASSISTANT DIPLOMA, Tennessee college of applied technology

HIGH SCHOOL DIPLOMA, raliegh egypt high school

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