SHANTOINETTE JEFFERSON
**** ******* ****** *******, ** 38107--901-***-****
*****************@*****.***
SKILLS
Time Management
Communication
Organizational
Customer Service
Computer System
Data Entry
EXPERIENCE
03/2021– CURRENT
TRUCK DISPATCHER, R & L
Coordinate and schedule drivers to make deliveries and pick up packages timely according to the customer needs or requests
Communicate with customers via phone or email to discuss any special handling issues or concerns
Manage and monitor driver logs for errors and track and update various data records pertaining to dispatched calls, vehicle repair, arrival times and freight bills
Type and print all work orders for drivers
Prepare daily spreadsheets for management
Monitor and answer phone calls to assists customers with scheduling pick-ups or deliveries
10/2021-CURRENT
Receiving Clerk, Highline Warner
Updating and recording data and electronic file system
Maintained and updated inventory units and counts for new and constant changing inventory in the computer record system
Filed, organized, and archived records and documents
02/2020-03/2021
FORK-LIFT OPERATOR, DHL
Processed shipping/receiving bulk orders
Organized shipping and distribution of merchandise
Tracked inventory levels and kept accurate data in the computer system
12/2019 – 02/2020
FORK-LIFT OPERATOR/MATERIAL/HANDLER, Carrier
●Stored and retrieved stock
●Department product supplier
●Interacted with administrative staff and customers in a professional manner
●Updated and recorded data in the electronic file system
●Maintained and updated inventory counts for new and constant changing inventory in the computer record system
●Filed, organized, and archived records and documents
01/2018– 12/2019
SHIPPING/RECEIVING CLERK/PICKER, medtronic
●Processed shipping/receiving bulk orders
●Organized shipping and distribution of merchandise
●Tracked inventory levels and kept accurate data in the computer system
●Packed and shipped items, printed labels, and prepared invoices for shipments
●Operated SAP System
●Operated forklift
● Filed, organized, and archived records and documents as needed
10/2007– 04/2018
SHIFT LEADER/VALET PARKER, AMERIPAK
●Parked and retrieved customer vehicle
●Assisted customers with entrance to FedEx Forum
●Maintained professional attitude with minimal supervision
02/2007– 03/2017
ASSISTANT MANAGER/FORK-LIFT DRIVER/RECEIVING OPERATOR, NATIONAL GUARD PRODUCTS
●Loaded and unloaded trucks
●Stored and retrieved stock
●Department product supplier
●Maintained and updated records accurately in computer system
●Updated new inventory counts in computer system
●Punch press machine and saw operator
●Filed, organized, and archived records and documents as needed
05/1995– 01/2007
ASSISTANT MANAGER, BP/CIRCLE K
●Balanced store accounts
●Made daily bank deposits
●Managed employee work schedules and ensured proper staffing availability
●Interacted with administrative staff and customers with professionalism
●Managed daily inventory and ordered supplies/merchandise as needed
EDUCATION
AUGUST 2020
GENERAL OFFICE ASSISTANT DIPLOMA, Tennessee college of applied technology
HIGH SCHOOL DIPLOMA, raliegh egypt high school