Patient Representative Medical Billing
Resume:
PATRICIA M. TERRONEZ
805-***-**** **********@*******.*** Oxnard, CA
EDUCATION
Associates in Allied Health Charter College present – January 2021
Certificate in Medical Office Administrative Assistant Charter College November 2019 – August 2020
Certificate of Completion Medical Terminology Ventura College December 1976 – February 1977
Certificate of Achievement in Paralegal Oxnard College September 1999 – June 2001
Associate in Science in Legal Assisting Oxnard College September 2001 – May 2002
Violence in Workplace Prevention Dignity Health) April 2019
SKILLS
Medical terminology
Electronic health records
Patient education
Scheduling patients
Check in’s/Check out’s
Patient document verification
Insurance verification
Claims Processing
HIPAA and OSHA standards
Medical billing and coding
Billing invoices, reconciliation, and reimbursement
Microsoft Office Suite
Medical office administrative procedures
Multi-line telephone experience
Effective Communication
Organizational skills
Leadership skills
Training
Active listening
Critical thinking
Report writing
EMPLOYMENT HISTORY
Patient Representative Specialist Dignity Health/SJRMC Oxnard, CA (2007-2019)
Medical office administrative procedures
Trained in coming staff
Developed department procedures /trainings.
Answered and managed department email and multi phone lines
Maintain patient files
Data entry software
Produce correspondence
Process invoices
Manage deadlines
Develop working relationships
Anticipate and project organizational changes.
Manage and maintain schedules
Prepare reports, memos, and letters
Follow-up Representative St Johns Pleasant Valley Hospital Camarillo, CA (2004-2007)
Managed department emails
Meet deadlines & work independently.
Prepare claims for write offs
Order office supplies
Follow up with blue cross claim
Post claim checks
Clerk Typist II St Johns Regional Medial Center Oxnard, CA (1990-2004)
Print X-Ray reports
Maintain patient files
Schedule exams
Answered multi phone lines
Data entry software
Prepare films for pick up
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