Contact Details

Address: Middelburg Mpumalanga

Phone: 083-***-****

Email: adqj2s@r.postjobfree.com

Languages

Afrikaans

English

Drivers License

Code EB

Qualifications

Sage Pastel Partner Intermediate 2020

Sage Bookkeeping 2019

Sage Business Cloud Accounting 2019

Road to Service Excellence 2016

Cobit 5 2013

Itil Service Offering & Agreements 2012

Itil V3 2011

Foundation Management GIBS 2008

Linux 2008

Supervisory Skills 2005

Investors in People 2004

Process Design 2004

Account Service Management 2001

Financial Information 1995

MS Office & MS Windows courses

Contact Details

Address: Middelburg Mpumalanga

Phone: 083-***-****

Email: adqj2s@r.postjobfree.com

Languages

Afrikaans

English

Drivers License

Code EB

Qualifications

Sage Pastel Partner Intermediate 2020

Sage Bookkeeping 2019

Sage Business Cloud Accounting 2019

Road to Service Excellence 2016

Cobit 5 2013

Itil Service Offering & Agreements 2012

Itil V3 2011

Foundation Management GIBS 2008

Linux 2008

Supervisory Skills 2005

Investors in People 2004

Process Design 2004

Account Service Management 2001

Financial Information 1995

MS Office & MS Windows courses

CURRICULUM VITAE OF:

CAROLINE BARNARD

WORK HISTORY

KLUB 31 2021 – Current

Stock Controller & Adminstration

Responsibilities:

Maintaining the supply and demand of inventory

Ensure adequate stock is available

Handle stock purchase and delivery

Enter inventory data in Odessy system

Verify receipts and purchase contents

Prevent overstocking and ordering

Compile reports of inventory and supply balances

Handles damage stock control

Conduct inventory audits

Manage Petty cash purchases

Payments of Creditors

Handles Customer Complaints

Staff Management

TIAUTO 2020 – 2021

Administrator

Responsibilities:

Proactively monitor and mange client satisfaction

Financial management

Continual service improvement

Maintain relationships with clients and monitor satisfaction

Contract management

Office Administration

Buy and sell of products

Debtor and Creditor Management

NOTABLE SKILLS

WORK HISTORY

EDUCATION

REFERENCES

CURRICULUM VITAE OF:

CAROLINE BARNARD

WORK HISTORY

BCX 2012 – 2019

Senior Service Integration Manager

Responsibilities:

Proactively monitor and manage client satisfaction.

Risk management, service improvement management and capacity management.

Financial management

Continual service improvement

Maintain relationships with clients and monitor satisfaction

Manage compliance with SLA’s

Contract management

Service level management

Supplier management

Manage user satisfaction

BCX 2011 – 2012

Service Integration Manager

Responsibilities:

Proactively monitor and manage client satisfaction.

Risk management, service improvement management and capacity management.

Financial management

Continual service improvement

Maintain relationships with clients and monitor satisfaction

Manage compliance with SLA’s

Contract management

Service level management

Supplier management

Manage user satisfaction

WORK HISTORY

BCX 2007 – 2011

Service Delivery Manager

Responsiblities:

General management

Business analysis

Change management

Project management

Resource management

Financial management

Maintain relationships with clients

Manage and monitor customer satisfaction

Management of SLA's and monitoring of adherence

Contract negotiation and management

Human Resource Management

Perform monthly forecasting operational expenditure

Asset Management

Always ensure that all requests from users for assistance are handled promptly and effectively

Regularly monitor the incidents, status and speed of resolution of enquiries and problem and be pro-active in devising improvements and recommending changes to systems, products or services.

Training and development of employees

Continuously assists staff in understanding their functions, roles and responsibility within the division

Responsible for planning and administering all purchasing activities, selecting sources of supply, approving purchase orders and negotiating terms of contracts

CENTRE OF EXCELLENCE TEAM LEADER at BCX, 2005 to 2007

SENIOR SYSTEMS ENGINEER at BCX, 2000 to 2005

CUSTOMER ENGINEER at BCX, 1999 to 2000

NOTABLE SKILLS

WORK HISTORY

EDUCATION

REFERENCES

CURRICULUM VITAE OF:

CAROLINE BARNARD

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