City Recovery Peer Educator

Calvin Smith

Washington, DC *****

202-***-**** adqixn@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated professional with over 10 years’ experience in management, customer service, food service, and outreach. Experienced working in team and fast paced settings following company protocols. Adheres to policies and procedures to identify and address customer concerns. Ambitious self-starter that works well in a team and exceeds expectations. Certifications as a Peer Educator, Mental Health First Aid, and ServeSafe.

WORK EXPERIENCE

Damien Ministry Washington, DC

Community Outreach Worker 04/2017 - Present

●Identify and contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, and District Residents

●Advise residents and community groups on issues related to sanitation or hygiene, such as flossing or hand washing

●Distribute flyers, brochures, informational and educational documents to inform District Residents within the community

●Refer community members to needed health services

●Attend community meetings and health fairs to understand community issues while building relationships with community members

●Advise District Residents and community groups on issues related to risk or prevention of conditions, human immunodeficiency virus (HIV), prenatal substance abuse, and Covid-19

Verizon Center Washington, DC

Stand Manager/Head Cashier 09/2013 – Present

●Supervised stand workers and cashiers ensuring employees sign in on time

●Counted cash drawers and signed off on voided transactions

●Ensured all registers and goods were correctly counted at end of shift

Hospitality Staff Washington, DC

Floater 01/2012 – 09/2013

●Receive payment by cash, check, credit cards, vouchers, or automatic debits

●Answer customers' questions, and provide information on services, procedures, and goods

●Issue receipts, refunds, credits, and change due to customers

●Greet customers entering establishments

Federal City Recovery Services Washington, DC

Kitchen Supervisor 09/2010 – 04/2012

●Supervised 5-10 front desk monitors which included scheduling, reports, and timesheets

●Prepared of all 3 course meals insuring accurate temperature for serving

●Maintained records for clients and insured all medication was given in a timely manner

Food Team Washington, DC

Deli Manager/Cook 04/2012 – 11/2010

●Resolved complaints regarding food quality, service, and accommodations

●Maintained food and equipment inventories, and kept inventory records

●Monitored food preparation methods, portion sizes, garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner

EDUCATION

Strayer College Washington, DC

Business Management

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