Michelle Bussey
West Bridgewater, MA
*********@*****.***
Work Experience
Front desk/office mgr
Canton, MA
January 2017 to Present
I run the front desk from check in to check out Check pts insurance send out pre txs,Eob,file,fax.billing. I have 4 years dental experience in 2 Dental offices. Experience with EZ Dental and Dentrix. Years of customer service experience.
Front desk/operator
NEAMC
September 2005 to December 2015
Operator for a busy veterinary office. Answered a 10 line phone system helped the customer with there needs and or transferred to the right department in a very timely manner. I have the ability to Triage calls to help the most important issues first. Also worked at the front desk checking in and out taking payments making appointments. Helping the customer with all needs. Customer Service Representative
Cape cod cricket lane - West Bridgewater, MA
Customer service Rep, took customer orders over the phone. Problem solution Specialist, Helped the customer solve any problems they were having from orders,returns, refunds etc…. Team Leader, would help other team members with issues they or the customer were having Education
High school diploma
High school diploma
Skills
• Dentrix
• Office Management
• Medical Billing
• Chairside Assisting
• Dentrix
• Dentrix
• Dental Receptionist
• Front Desk
Certifications and Licenses
CPR/First Aid