Customer Service Sales Associate

JANNATUL FERDOUS ARIFA

*** ******* ******, *******, **, M6H1T5

(431)-276-9313ǀ ********.********@*****.***

Objective

Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within the fashion-forward customer demographic. . Good team player with the ability of self improvement, enjoy working in a free environment, and trustworthy.

Education

Seneca College (2020-present)-Business Administration

Chittagong Cantonment Public College (2017-2019)- Business Studies

Core Strengths

●Excellent salesman skill.

●Build good technical skills and soft skills.

●Strong management skills.

●Highly self motivated.

●Great communication skills.

Strengthened on problem solving skills.

Experience

DOLLAR & VARIETY STORE, Toronto, Ontario ( 2021 Feb- 2021 November)

Cashier and Sales representative

● Managed on-site evaluations, internal audits and customer surveys.

● Actively listened to customers, handled concerns.

●Quickly escalated major issues to the supervisor.

● Eliminated downtime and maximized revenue by providing top project quality control.

Mumbaikar Restaurant, Toronto, Ontario (2020 June- 2020 November)

Cashier and Customer service

●Supervised work of contracted employees to keep on task for timely completion.

●Drove operational improvements which resulted in savings and improved profit margins.

●Resolved problems, improved operations and provided exceptional service.

●Received and processed items into inventory management system.

AARONG,Chittagong, Bangladesh 2017-2018

Sales Associate

●Receiving products and processing payment.

●Reporting incoming good’s and supply at inventory sheet.

●Preparing purchase and sales invoice.

●Reporting miscellaneous products.

●Preparing journal and owner’s equity.

Availability - All days except for Friday

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