Jazzline Joy Z. Naviamos

*** ******* ***** *****, ****** City Philippines

+639*********

adqiub@r.postjobfree.com

CAREER OBJECTIVE

To become an ALT or ESL Teacher on a well-established and leading school where I can have the opportunity to gain professional development and to maximize the use of my skills, abilities and comprehension while contributing to its success

WORK EXPERIENCES

July 2020 ESL tutor

to present Engoo / DMM Eikawa

Teaches English to Japanese, Korean, Taiwanese and Thai students ranging from kids to adults using an online platform

Work in specific courses or academic skills such as reading, writing, grammar and pronunciation

Help students build confidence with the English language

Make a good and long-lasting relationship with students

Complete and maintain tutor records with confidentiality

February 2018 Front Office Associate

to July 2020 Red Planet Hotel

Extra mile assistance to guests

Greet, check in and settle guest accounts while ensuring all service standards are followed

Resolve customer complaints calmly and effectively

Build good rapport with customers

Follow all safety policies

Communicate with other departments for smooth operations

June 2015 Front Office Associate

to February 2018 Midas Hotel and Casino

In charge of check in and check out at the front desk

Consistently offer professional, friendly and engaging service

Perform all cashiering functions

Assist VIP on lounge

Trainer of new staffs

Team leader on midnight shift

November 2013 Jr. Business Development Executive

to April 2015 Resorts World Manila

Assist VVIP casino players

Encourage players to stay and return by making and marketing promos

Attend to their hotel and transportation reservations

In charge of rooms management (Maxims, Marriott and Remington hotel)

June to November Front Office and Sales Associate

2013 Best Western Hotel La Corona Manila

Handle customer requests promptly

Involvement in sales and marketing efforts

Serves as a reliever to room reservations department

TRAININGS

April to May Passenger Service Agent at Asiana Airlines

2013 MIASCOR Groundhandling Corp. and Aviacor Inc.

22 days training

September 2012 Passenger Service Agent at Saudi Arabian to January 2013 Airlines - On the Job Trainee

MIASCOR Groundhandling Corp. and Aviacor Inc.

530 hours

Assist passengers until they board the aircraft

In charge of passenger’s check in at the counter

Make sure that the flow of airline ground operations is smooth

Coordinate with the airline flight operations

April to June Front desk officer - On the Job Trainee

2011 Alevia Travel and Tours

400 hours

Attend to walk in or over the phone inquiries of possible clients

Does the ticket reservations

Formulate itinerary for big travel groups

EDUCATION

2009- 2013 Lyceum of the Philippines University, Manila city

Bachelor of Science in International Travel and Tourism Management

Honorable Mention

Consistent Dean’s Lister

Consistent Resident Scholar

SKILLS

Good interpersonal skills

Articulate in oral and written English

Flexible and adaptable

Multicultural sensitive

Effective and efficient

Team player

REFERENCE

Toru Nakanishi, Ph. D. (D. Econ.)

International Relations Professor

The Graduate School of College of Arts and Sciences

University of Tokyo

adqiub@r.postjobfree.com

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