Contact Information:
Mob: +971-*********
Email: ******.********@*****.***
Computer Skills:
Hardware technique
Software technique
Word
Excel
PowerPoint
Adobe Premier
Outlook
Alpha System
POS system
Double click System
Personal skills:
Creativity.
Critical Thinking.
Problem Solving.
Public Speaking.
Communication.
Collaboration.
Accounting.
Active Listening.
Adaptability.
Negotiation.
Conflict Resolution.
Empathy.
Customer Service.
Decision Making.
Management.
Organization.
Hossam Edin Badredin
Showroom Manager at Dubai Furniture Manufacturing Co. LLC. Date of Birth: November 26, 1983.
United Arab Emirates residence since February,2018 Nationality: Egyptian
Language: Arabic (Mother Tongue), English (Excellent) Graduated From: Azhar Institute – Psychology Dep. 2003 Egypt Port Said Address: Rashida 1, Mutawa Bldg. 307, Ajman, United Arab Emirates Driving License: Pending
Military Service Status: Accomplished at the Egyptian Armed Force Passport No: A20737106
Visa status: Visit Visa
Summary:
Award winning sales professional with over 10 years of experience in the retail field. Achieved over 3,680,000AED in sales each quarter from 2018 until the present. Proven leadership abilities and highly focused on driving team quotas in alignment with the interests of the company.
In depth knowledge of proven sales techniques to develop and achieve ambitious sales targets. Passionate about creating, developing and maintaining customer relationships to increase sales through repeat business. Fluent in Arabic & English. Career History:
Dubai Furniture Manufacturing Co. LLC Dubai, UAE. One of A. A. ALMOSSA Group, KINGKOL SERTA Authorized Agent. February 2018 to December 2022
Showroom Manager, Sharjah Branch.
• Track, report, monitor, analyzing to improve the range of selling & achieve the monthly target.
• Display the sales facilities to our clients. Post the customer’s order on the system.
• Email the company (factory) to start manufacturing the items according to the system post.
• Coordinate between the dispatch department and customers to arrange and plan the delivery.
• Follow up the PFI delivery process until delivering to the customers location. Contacting the customers to be sure the delivery is in good condition and confirm that his experience with KINGKOIL was excellent feedback. Attending the complaints items and reporting with the item condition. Following the customer complaint and arrange with the sales coordinator to solve it with the customer service dept.
• Update the sales data folder with the new achievements on a daily basis and reconciliation from the previous and current sales growth.
• Train the new employees for product knowledge, and how to improve the needed sales skills in our field.
• Following & updating the monthly stock report to be unified with physical stock items.
• Designs and manage filing system such as Development file/Maintenance File by providing suggestions & recommendations to improvement the branch performance.
• Interact with the public via social media and maintain the store online presence. Generate and review the daily sales report.
Quattro for Trading & Service Co Cairo, Egypt.
Distribution Agent for U.S. POLO.ASSN Clothing Brand January 2015 to July 2017
Fashion Adviser Sales Dept
• Understanding the client’s requirements.
• Listening actively to client’s needs.
• Advising the client’s in making fashion decisions.
• Noting down client’s body types and personal style.
• Setting the client’s budget constraints as per the occasion.
• Providing advice on outfits, color combinations, fabrics, and accessories.
• Assisting Store Managers to achieve fashion goals.
• Ensuring the client’s satisfaction.
• Maintaining a healthy relationship with the clients
• Increasing company’s sales.
• Reaching out to potential client’s networks.
• Staying up to date with the latest fashion trends
• Support the team members.
• Maintain and monitor the store inventory.
• Ensure that the store is clean, safe and presentable for the customers.
• Greet and assist the customers when the other sales associates are busy.
• Provide customer service and resolutions of client issues.
• Conduct regular checking of the stores physical and practical condition to ensure quality, sensor / price / display the colors according to the brand concept.
• Maintain product levels appropriately.
• Advice on status of items back ordered, estimated date of availability.
• Following & Updating the monthly stock report to be unified with physical stock items. • Interact with the public via social media and maintain the store online presence.
• Generate and review the daily sales report.
Natcom. Co For Communications – Cairo, Egypt.
Distribution Agent for ORANGE & VODAFONE products
From January 2013 to December 2014
Store Manager of Port Said Branch
• Taking care of the monthly divesting.
• Create the new item cods by posting the new sim cards serials on the system.
• Reporting to the sales department with the new items code with description.
• Following the sold items codes and SIM CARDS for activation.
• Coordinate between the dispatch & the sales department for the delivery plan on time.
• Emailing and reporting the central branch for any internal or external transfers.
• Following the import & export in a daily report from and to the main warehouse.
• Documenting the transfers in the general system and filing.
• Post the customer’s order on the system.
• Maintain and monitor the store inventory.
• Reporting to VODAFONE & ORANGE with the sold item’s serial numbers.
• Applying the updates at the end of the day to the systems, MobiFast, Double click.
• Reporting to the head office with the daily sales report & stock room report at the day end.
• Coach and support the team members.
Sumitomo Electric Wiring Systems Port Said, Egypt. One of Sumitomo Groups Company
from August 2011 to December 2012
Production Operator Honda L cabin 4 doors. Production Dept.
• Working on the engine 4 doors Honda & Toyota lines.
• Manufacturing the electric system of Honda and Toyota starting from the fuse box until the air bag system.
• Support the operators to achieve the daily line target of SRS HARNESS & AIR BAG SYSTEMS.
• Preparing the lay up board to the new manufacturing codes.
• Controlling the line defects by using electric test machine to find and solve the defects.
• Covering the absent operators and the newly hired Operators.
• Following up with the team leaders regarding the customers concern and how to avoid it.
• Supporting the new line team members to arrive to zero defects and how to improve the performance.
• Recording the shop floor manager instructions during the daily meeting.
• Update the line manager with the line reports and prepare for the next day’s code. Ghorab Stores Co Port Said, Egypt
Distribution agent for CASA MODA, clothing brand
November 2003 to 2007 Sales Executive
Jan 2008 to March 2009 Marketing Manager – Sales Dept Sales & Marketing Manager: Jan 2008 to March 2009.
• Plan and execute initiatives to reach the target audience through appropriate channels, E mail, Text Messages, Direct calls, and posters.
• Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies.
• Conduct market research to find answers about consumer requirements, habits and trends.
• Brainstorm and develop ideas for creative marketing campaigns.
• Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and optimization, advertising, events planning etc.)
• Liaise with external vendors to execute promotional events and campaigns.
• Collaborate with marketing and other professionals to coordinate brand awareness and marketing efforts.
• Undertake individual tasks of a marketing plan as assigned.
• Managing organizational sales by developing the business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals and Promoting the store and products.
• Setting individual sales targets with the sales team and following the daily sales updates.
• Overseeing the activities and performance of the sales team.
• Merge the sales & marketing goals by using the CRM and following the expected customers and note their needs.
• Developing the sales team through motivation, counselling, and product knowledge education.
• Understand our ideal customers and how they relate to our products. Sales Executive: November 2003 to December 2007.
• Understanding the client’s requirements & Listening actively to client’s needs.
• Advising the client’s in making fashion decisions & noting down client’s body types and personal style.
• Setting the client’s budget constraints as per the occasion.
• Provide customer service and resolutions of client issues.
• Providing advice on outfits, color combinations, fabrics, and accessories.
• Assisting Store Managers to achieve fashion goals.
• Growing the client database and generating leads and selling services to the clients.
• Maintaining a healthy relationship with the clients and ensuring their satisfaction.
• Reaching out to potential client’s networks.
• Staying up to date with the latest fashion trends.
• Advice on status of items back ordered, estimated date of availability.
• Following & Updating the monthly stock report to be unified with physical stock items.
• Interact with the public via social media and maintain the store online presence.
• Generate and review the daily sales report.