Administrative Assistant Medical

THERESA MCGAHA

Mt. Sterling, KY ***** ***************@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Academic Honors Recognition / Honor Roll.

Experience with Microsoft Office (Word, Excel, and PowerPoint).

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information

Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

Computer Information Systems Medical Transcription Office Accounting MS Office / MS Word

Medical Laws & Ethics Path Physiology for Medical Office Principles of Management

CERTIFICATIONS

Working towards Medical Administrative Assistant Certification (CMAA)

EDUCATION

Ultimate Medical Academy Medical Administrative Assistant, 2016

Comprehensive Training Included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

WORK EXPERIENCE

Zip Zone – Mt. Sterling, KY 06/2016 – Present

Circle K – Mt. Sterling, KY 03/2016 – 05/2016

Cashier / Customer Service

Process transactions using point-of-sale computer system.

Maintain a clean and inviting establishment.

Stock merchandise and organize products so customers could find needed items quickly.

Provide professional and friendly customer service.

McDonald’s – Mt. Sterling, KY 07/2015 – 12/2015

Crew Member

Performed a multitude of tasks including food production and serving customers at the cash register.

Ensured operation excellence by adhering to systems and standards of the store.

Maintained clean and organized workstation and guest area.

Worked in a team environment and communicated effectively with managers and co-workers.

Residential Group Homes Inc. – Lebanon, OH 12/2000 – 09/2008

Home Health Aide

Assisted in development of patient care plans.

Provided medication reminders and assisted with medication administration.

Completed logs documenting patient condition and activities.

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