Medical Billing Case Coordinator
Resume:
Kimberly Hartshorn
New Derry, PA *****
adqiqj@r.postjobfree.com
Work Experience
Patient Care Associate
Accessibilities - Export, PA
June 2016 to March 2022
• Helped client maintain optimal health by overseeing medication administration and doctor's appointments.
• Planned, prepared and served meals and snacks according to prescribed diets.
• Scheduled and accompanied client to medical appointments.Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Entertained, conversed and read aloud to keep patient mentally alert.
• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• I was my mom's care giver for the last five years until she recently passed away Patient Case Coordinator
AmerisourceBergen
March 2014 to February 2016
· Answers basic clinical and program inquiries.
· Coordinates access to therapies through the patients' healthcare providers.
· Schedules and conducts appropriate follow-up based on each patient's situation.
· Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support.
· Processes incoming enrollment forms for program.
· Follows up via phone, mail, and/or fax for missing enrollment information.
· Supports payer research, health care policy library, and state management.
· Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.
· Performs related duties as assigned
Healthcare Customer Service
Personal Touch Home Care
May 2012 to August 2013
· Insurance verification with the authorizations department daily to ensure visits could be made by all skills assigned to see patients.
· Checked daily with local hospitals regarding patient admissions and discharges.
· Coordinated daily, weekly and monthly scheduling for all services from skilled nursing to home health aides for al new patients and returning patients.
· Duties also included but not limited to making out monthly, weekend on call schedule and the monthly evening IV schedule for RN services.
· Daily updating all schedules for nursing, physical therapy, occupational therapy, speech therapy, psych nursing and home health aides.
· Used computer and customer service skills daily. Medical Billing Coordinator
Adelphoi Village Inc
May 2009 to May 2010
· Coordinated overall billing to the Department of Public Welfare and third party companies.
· This includes residential treatment facilities, partial hospitalization, psychiatric billings and MST services.
· Knowledge of medical coding and medical claims processing.
· Computer knowledgeable and performed data entry.
· Responsible for the overall billing functions.
· Provide assistance to accountant in other monthly billing functions
· Performed other duties as assigned such as typing filing and answering telephone. Inbound Admissions Coordinator
Fresenius Medical Care - Anchorage, AK
June 2000 to May 2008
2004-2008
· Primary contact for all patient referral calls and communications regarding patient admission for 5 in- center hemodialysis facilities and peritoneal department. (Both permanent and guest patients, national and international.)
· Patient scheduling and seating for 300 plus patients.
· Coordinated the admissions process from the initial request for admission to the final insurance authorization while maintaining patient confidentiality.
· Obtained the necessary information - demographic, financial and other pertinent data from the hospitals, physicians offices and/other sources.
· Interview patient, patient’s representative, or referral source to obtain the necessary personal and financial data for admission.
· Obtain necessary signatures to ensure the efficient procession of admissions data according to FMCNA policies and procedures.
Facility Assistant
January 2002 to December 2004
· Performed general reception/office duties, which included answering and directing phone calls, sorting and distribution of mail, Xeroxing filing and typing.
· Compiled and filed medical records, collected and processed patient labs when needed. Patient Care Technician
Patient Care
January 2000 to December 2002
· Provided direct patient care for assigned patients.
· Responsible for accurate documentation of information related to the patient treatment.
· Monitor and document of information related to the patient treatment.
· Monitor and document dialysis treatment parameters on Dialysis Flow Sheets.
· Report any significant information or change in patient condition to the supervisor Education
Allied Health
Carlow College
Skills
• Dialysis Experience
• Medical Billing
• Patient Care
• Medical Records
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