Customer Service Transportation Supervisor
Resume:
ANA TORRES
CLINICAL COORDINATOR LIAISON FINANCIAL COUNSELOR
CONTACT
***.**********@*****.***
Houston, Texas 77095
PROFILE
Skilled clinical coordinator with 20 years practical experience in hospital, clinic, and ambulatory care environments. Proficient in delivering effective and exceptional patient care, staff support and management in high stress fast-paced environments. Reliable team leader with strong critical and analytical thinking skills.
SKILLS
WORD
MEDITECH/SCAN CHART
50 WPM
PATIENT EDUCATION
SCHEDULING
WORKERS COMPENSATION
INSURANCE VERIFICATION
COLLECTION & BILLING
STAFF SUPPORT & MANAGEMENT
EXPERIENCE SUMMARY
- Financial counselor duties included coordination of insurance verification to estimate patient responsibility, allowable cost, collections, and review of all payment/financial options (hardship, charity, coordinating Medicaid applications, and payment plans). Provide support to the Director and CFO with expense reports and accounts receivable. Processed in upwards of $50- 80K in collections a week.
- Clinical coordinator responsibilities included collaboration with clinical staff, department supervisors, corporate executives, case managers, and coordinate services for patients.
- Supervisor duties included all aspects of hiring, training, discipline, and management of 35 FTE. Additional responsibilities included, payroll, scheduling, department supply ordering, and budgeting.
- Registrar responsibilities included generating and maintaining medical charts, insurance verification, obtaining referral authorizations, coordinating services, patient and family education regarding insurance, documents, and financial responsibility.
HCA North Cypress Medical Center- Financial Counselor Houston, TX
2014- Present
Park Plaza- Registrar
Houston, TX
2012-2014
On Point Specialty Staffing - Clinical Coordinator Billing & Collections
Houston, TX
LANGUAGES
ENGLISH
SPANISH
CERTIFICATIONS/LICENCES
COSMOTOLOGIST
PUBLIC NOTARY
BASIC LIFE SUPPORT (BLS)
PATIENT CARE TECHNICIAN
REFERENCES
Debbie Mofett, RN
HCA North Cypress Medical Center
Deanna Clark, Director of Patient
Access
HCA North Cypress Medical Center
Juanita Torres, RN, Director of Nursing
Sutter & On Point Specialty Staffing
2012-2017
California Medical Legal Specialist - Road Work Assistant Fresno, CA
2006-2012
Good Samaritan Hospital- Registrar
San Jose, CA
2005-2006
West Houston Medical Center, HCA- Registrar
Houston, TX
1997-2005
Memorial Herman Memorial City Hospital- Transportation Supervisor
Houston, TX
1991-1997
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