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Center Service Customer

Location:
Dubai, United Arab Emirates
Posted:
March 17, 2022

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Resume:

`

Md Mir Hossain

Sales & Marketing Expert

Address

Hor Al Anz, Deira Dubai

UAE

Phone

+971-**-***-**** (What’s App)

E-Mail

adqiph@r.postjobfree.com

Passport No:A00265602 (Bangladeshi)

Dubai Visa Status: Sales Consultant

Skills

Self Motivated

Customer Service Professional

Sales Analytical

Business Process Improvement

Building Relationship With

customer

Working Under Pressure Meeting

Deadline

Ability to Adjust With Anybody &

Anywhere In any Environment or

Weather

Good Communication Skills

10 Years Bike Riding Experience

Computer Skills

Basic in Microsoft Office Program

Photoshop & Editing

Internet Browsing

Emailing

Personal Information

Language Proficiency

Efficient, organized customer service professional with over 10 years’ experience and an establishment record of working massive standard, managing diaries, meeting and events effectively and able to effectively resolve difficult customers and administrative situations, team oriented with a focus on ensuring a customer from first experience. I want to utilize my knowledge and experience properly with heart and soul as soon as possible to build up my career. Dubai Experience from April 2021

Immigration Sales (Telesales) August - Present

Al-Jabhah Documents Clearing

Agent Banking (Telesales) June & July -2021

Mashreq Bank, Sharjah Islamic Bank, Deem Finance,

Afaq Finance credit card & personal Loan

Telesales Executive April & May-2021

(Smart Wings Call Center Service)

International Stocks & Share Market

10 Years’ Experience in MetLife Bangladesh (Nov 2010 - Mar 2021) Unit Manager (Team Manager) Feb 2014- Mar 2021

MetLife Bangladesh (Code: 16112)

Key Responsibilities

As a sales trainer, my key responsibilities were to motivate and teach advanced selling skills to the employees, resulting in more sales.

Gathering all of my financial associates in the morning I had to make a call for face to face meeting to start the day in every working day to warm up.

I used to manage, diaries, meeting and events effectively. And able to resolve difficult customers and administrative situations. Financial Associate (Field Officer) Nov 2010-Jan 2014 MetLife Bangladesh (Code: 16199011)

Key Responsibilities

Direct sales in the field & handling the customers.

Claims settlement. Accident, sickness & death claims. Last 10 years achievement

I did hat trick as the best Unit Manager in our branch in 2017, 2018 & 2019 with over business in sales & marketing with recruitment. I made my salesman expert that how to sell.

Many crests, certificates are available as my Achievement with international convention.

I joined at MetLife Bangladesh as a Financial Associate in Nov 2010 (Direct policy sale to the customer).

Several times I stood 1st & top 20 ranking of all branches in Bangladesh in weekly basis.

I got promotion as a Unit Manager within shortest possible time in 2014 passing 2011, 2012, 2013

Academic qualifications

Master of Business Studies (MBS)-Management (1 Year Course - 2nd Class) National University of Bangladesh

Year of Passing-2017

Bachelor of Business Studies (BBS) (3 Years Course - 2nd Class) National University of Bangladesh

Year of Passing-2017

2 Years Experiences as a Teacher

Bashurhat Cadet Madrasah Jan 2008- Oct 2010

Noakhali, Bangladesh



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