Center Service Customer
Resume:
`
Md Mir Hossain
Sales & Marketing Expert
Address
Hor Al Anz, Deira Dubai
UAE
Phone
+971-**-***-**** (What’s App)
*****.*****@*****.***
Passport No:A00265602 (Bangladeshi)
Dubai Visa Status: Sales Consultant
Skills
Self Motivated
Customer Service Professional
Sales Analytical
Business Process Improvement
Building Relationship With
customer
Working Under Pressure Meeting
Deadline
Ability to Adjust With Anybody &
Anywhere In any Environment or
Weather
Good Communication Skills
10 Years Bike Riding Experience
Computer Skills
Basic in Microsoft Office Program
Photoshop & Editing
Internet Browsing
Emailing
Personal Information
Language Proficiency
Efficient, organized customer service professional with over 10 years’ experience and an establishment record of working massive standard, managing diaries, meeting and events effectively and able to effectively resolve difficult customers and administrative situations, team oriented with a focus on ensuring a customer from first experience. I want to utilize my knowledge and experience properly with heart and soul as soon as possible to build up my career. Dubai Experience from April 2021
Immigration Sales (Telesales) August - Present
Al-Jabhah Documents Clearing
Agent Banking (Telesales) June & July -2021
Mashreq Bank, Sharjah Islamic Bank, Deem Finance,
Afaq Finance credit card & personal Loan
Telesales Executive April & May-2021
(Smart Wings Call Center Service)
International Stocks & Share Market
10 Years’ Experience in MetLife Bangladesh (Nov 2010 - Mar 2021) Unit Manager (Team Manager) Feb 2014- Mar 2021
MetLife Bangladesh (Code: 16112)
Key Responsibilities
As a sales trainer, my key responsibilities were to motivate and teach advanced selling skills to the employees, resulting in more sales.
Gathering all of my financial associates in the morning I had to make a call for face to face meeting to start the day in every working day to warm up.
I used to manage, diaries, meeting and events effectively. And able to resolve difficult customers and administrative situations. Financial Associate (Field Officer) Nov 2010-Jan 2014 MetLife Bangladesh (Code: 16199011)
Key Responsibilities
Direct sales in the field & handling the customers.
Claims settlement. Accident, sickness & death claims. Last 10 years achievement
I did hat trick as the best Unit Manager in our branch in 2017, 2018 & 2019 with over business in sales & marketing with recruitment. I made my salesman expert that how to sell.
Many crests, certificates are available as my Achievement with international convention.
I joined at MetLife Bangladesh as a Financial Associate in Nov 2010 (Direct policy sale to the customer).
Several times I stood 1st & top 20 ranking of all branches in Bangladesh in weekly basis.
I got promotion as a Unit Manager within shortest possible time in 2014 passing 2011, 2012, 2013
Academic qualifications
Master of Business Studies (MBS)-Management (1 Year Course - 2nd Class) National University of Bangladesh
Year of Passing-2017
Bachelor of Business Studies (BBS) (3 Years Course - 2nd Class) National University of Bangladesh
Year of Passing-2017
2 Years Experiences as a Teacher
Bashurhat Cadet Madrasah Jan 2008- Oct 2010
Noakhali, Bangladesh
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