Rpg Center Operator

Full name : Skidanov Nikolai Alekseevich.

Age : *5 years.

Cell phone number : +996*********.

Whats app +996*********.

E - mail : ********@****.**

Objectives: good company good salary with career growth.

To work in the fast – growing, stable, cool company, oriented on the non - stop development, customers satisfaction and improvement.

Education:

Kyrgyz State Technical University named after Razzakov.

Faculty: Institute of Business and Management.

Specialty : Informational Systems and Technologies .

Bachelor degree . Years of education: 2003-2009.

Personality overview:

Good writing and communication skills

Zeal and enthusiastic personality .

Great team player

PC - savvy .

Advanced English language.

Have experience working in Thailand and UAE for 2 and half years in total.

Working experience :

Company

Occupation

City, Country

Years

Thammasat University .

24th world Universiade.

(Thailand,Bangkok)

Fun sector staff– working with foreign customers, greeting them and providing with instructions, attractions, documentations, venues. FUN sector obligations.

Thailand, Bangkok

2007 - 2007

ZARA

inditex group.

Marina Mall and Abu - Dhabi mall

(United Arab Emirates)

Sales – assistant .

Working with customers on a shop floor, stock room arrangement.

Answering the phone calls .

Abu – Dhabi, UAE .

2011- 2013

Sport Expert

Warehousing

Mountaineering sport equipment storage and distribution. Computer database management.

Bishkek

2014

Stock Company clothes from Europe (Russia)

Distributor customers finding, Contracts agreements, spreading the customers number in the city.

Russia, Surgut city, hanti – mansi region.

2014

Complete Quality Center.

Quality Assurance (junior)

Computer game testing on - line ММО – RPG Skyforge, project of mail.ru company. Fixing errors and bugs in a game process. Maintain accurate feedbacks with players . JIRA, console usage.

Bishkek, Kyrgyzstan

2015

Technodom

(Kazakhstan)

Operator . Checking items for imperfections, Digital products screening for any damages, scrawls. Gadgets demonstration. Official coupons filling and extradition.

Alma – ata, Kazakhstan.

2016

Hertfordshire Press and silk press Publishing House London.

Content manager and marketing, Working with web – site, clients, response for the inquiries . Book fairs weekly organization,conduction and promo .

Bishkek

Kyrgyzstan

2016

Capital LLC

(E-commerce)

Searcher.

Exploring and searching an information about products on platforms such as AMAZON and EBAY in order to increase Internet sales . engaging consumers,watching ratings and personal account position midst other sellers.

Bishkek

Kyrgyzstan

2017

FIDA LLC Logistics company

(Louisville, KY (USA)

Freight Dispatcher/call center agent.

Remote job from Office in Bishkek with partners and headquarters in the USA. Dispatch drivers to their destinations, control shipments, deliveries, load booking, chatting with brokers and negotiating the bids and prices. Safety score daily checking, rising . Documents filling and sending .

USA, Louisville, KY

(Remote job)

2018-2019

Internet Provider

FAST-NET.

Call – Center operator./Technical support specialist.

Phone calls management and customer services . Technical issues handling. Network devices monitoring and alerting in case of an issue or failure has been detected. Monitoring the switches and hubs condition of the current nodes of equipment . Network monitoring. Customers phone calls answering.

Bishkek

Kyrgyzstan

2019

JINO.ru

web - site hosting platform

Web – services, web sites hosting platform specialist.

Troubleshooting, technical issues with corrupted files on the server and in the customers folders, php, linux, apache server, js, xml, CMS Wordpress,Joomla,Drupal and other technologies usage .Viruses protection and deletion. Files backing up .

Bishkek

Kyrgyzstan

2019

Additional trainings and courses :

English language courses (Advanced level) – American school. 2009

Sales and Merchandising training – Dubai, UAE .2013

English courses organized for Dubai Holding Group employee (certificate) .2012

PC Repair and Web - development (certificate) . 2015

Microsoft company training : Windows products introduction and explanation. (certificate) 2015

24th World Universiade participant and organizator commitee assistant. (official badge of participation).2007

Flynax.com web- development and testing . 2020 probation period.

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