Customer Service Purchasing Coordinator

JOSEPH J. LUCAS

**** ******* ****** ** *********, Iowa 52807

Cell: 563-***-****

**************@*****.***

Objective- To function in a role utilizing the abilities that I have mastered over the last eighteen years to enhance my management skills. I am a hardworking, loyal and dependable person who would like to obtain a meaningful and challenging position. My work history with has enabled me to develop the ability to excel in customer relationships including an extensive experience in dealing with varied customer situations.

Education- Assumption High School, Davenport, IA Graduation: June 2002

St. Ambrose University, Davenport, IA Fall Semester 2002

John Deere Contract (Bartech Staffing) 9/20/21 to 12/11/2021

Purchasing Coordinator

Creates and follows unit level sourcing strategies. Create and award quotes along with workflow completion.

Track module level build status through ordering, sourcing, delivery & shipping.

Transition parts from PDP to OFP.

Line side build support to resolve supply issues.

Sherwin-Williams - September 2016 to 9/17/2021

Outsourcing buyer and MRO buyer

• Performs procurement administrative activities. Responsibilities include preparing purchase orders for buyout products, and sourcing component raw materials, packaging and labeling. Responsible for tracking and effectively communicating order status and delivery dates.

• Issue purchase orders for outsourced or purchased finished goods. Ensure inventory optimization of Valspar procured raw materials supplied to suppliers. Manage indirect material ordering to support suppliers.

• Communicate effectively with team members, customer service, production planners, warehouse & management, as well as suppliers. Monitor supplier performance. Coordinate material shipment/ transportation if needed.

• Responsible for the preparation and issuance of purchase orders for products and services that are used to maintain and fix broken machines.

• Responsible for verifying purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives.

• Forwards available inventory items by verifying stock; scheduling delivery. Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department.

• Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders. Verifies receipt of items by comparing items received to items ordered; resolves shipments in error with suppliers.

• Authorizes payment for purchases by forwarding receiving documentation. Keeps information accessible by sorting and filing documents. Provides purchasing planning and control information by collecting, analyzing, and summarizing data and trends.

• Updates job knowledge by participating in educational opportunities. Accomplishes purchasing and organization mission by completing related results as needed,

• Review AP Discrepancies reports.

Order & data management. Customer service. Research and development

Sears manufacturing - Davenport, IA September 2004 to September 2016

• Assist with the development and implementation of goals and plans of action consistent with company objectives.

• Works between customers and operations to balance orders with production capacities when needed.

• Provides customer service to ensure customer satisfaction on delivery and scheduling issues.

• Assists sales personnel with correspondence on an as needed basis.

• Aligns in house schedules with customer JIT requirements.

• Works inside customer’s web portals to manage information and provide delivery updates.

• Assist reconciling freight paperwork.

• Gain quotes for outbound and expedite freight on an as needed basis.

• Enter new purchase orders and quotes into system, calculate and update existing orders.

• Record invoice information for existing purchase orders and file when order is complete.

• Maintain blanket purchase orders.

• Gather and record data at the direction of the manager.

• Acknowledge and verify customer orders. • Implemented new concepts for the market.

Skills-

General Industrial supplies and products experience.

Inventory management and procurement experience.

Superior analytical and math skills.

Proficient in Excel.

Excellent written and oral communication skills.

Ability to work in a team environment.

Ability to work independently with minimal supervision

Computer background-

SAP, MRP, Oracle, Miti, QAD, AOM, M2K, 11i, Excel, WINDOWS XP, Internet, Microsoft Office, Word, Power Point, Outlook and inotes

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